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88% would recommend it to a friend
What a find
Friendly pub with excellent accommodation and some of the most attentive customer service I have experienced.
10 out of 10.
Innkeeper’s Lodge Newcastle, Cramlington
Room was okay but not up to standard I look for.
Two of the lamps in the room did not work and I tried to change a light bulb from one light to the other but this did not help. Mentioned it at reception and they already new about this. Food at night was mediocre but breakfast was okay.
Fab one night stay
Comfortable one night stay, cheap, & clean.
Fab restaurant and cosy pub on site.
A beautiful historic inn with excellent food.
We chose The snowy Owl for its location near the A1 and as an over night stop on our journey north.
Its situation right next to The lady of the north was a bonus as we had always intended to visit this land monument. Our room was beautifully furnished and twice the average size one would expect.The atmosphere and food of the restaurant was really enjoyable and we had a great evening. I would recomend this hotel to anyone.
Extremely happy with our stay however the bathroom did have cleanliness problems that were not major but myself and partner cleaned on arrival.
Last minute booking was not expecting such excellent accommodation.
The staff were very welcoming and friendly. The food was delieicous. Would recommend to family & friends. Definitely would stay there again.
Very comfortable rooms,excellent food,friendly and efficient staff.
Would certainly recommend the snowy owl to anyone
my husband and I stayed here whist visiting friends, we ate in the restaurant before checking in.
The food was lovely and I highly recommend eating there.
Checking in was simple, and we went to our room on the ground floor. It looked nicely decorated and well presented until I noticed that there were someone's nail clippings over the carpet which was pretty disgusting - obviously the vacuum cleaner had not been put around before we arrived. Also in the bathroom there were hairs in the shower that I had to clean out before I could use it. It didn't seem like the room had had a proper clean before we arrived which was disappointing as if it had of been cleaned properly it really would have been lovely.
Given the presentation of the whole place I imagine that this was probably a one off and that the housekeeping staff probably thought they could give it a quick go over rather than a proper clean.
Breakfast was good, a continental buffet style.
I didn't bother complaining about the cleanliness issue as we only stayed for one night, if I had have been staying longer I would have complained. I may stay here again to give them a second chance, purely due to the excellent location only.