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Reviews - Hotel Indigo LIVERPOOL



Price From 144.47 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (41)

98% would recommend it to a friend


Customer service


Food quality

Room quality


  • S Ashworth

  • May 2016

Great stay, will be back!

Great hotel, with individual style and friendly staff.

Will definitely be back!

  • C Young

  • April 2016

Hotel Indigo LIVERPOOL


  • Kate H

  • April 2016

Hotel Indigo LIVERPOOL

I was very impressed.

Lovely decor and great location.

  • A Clark

  • April 2016

Nice stay

Hotel staff were lovely, food was nice and close to city centre.

  • C Pearson

  • February 2016

Hotel Indigo LIVERPOOL

Excellent hotel.

  • Derek B

  • January 2016

High Spec at a low price

Breakfast to die for.

  • G Wilson

  • December 2015

General impressions

I visit Liverpool two or three times a year and stay in a variety of hotels, but this was my first stay at the INDIGO and I was looking forward to seeing what it had to offer, sadly the answer was not very much.

The hotel is keen to promote its association with MPW and on our arrival we had lunch in the restaurant, it would be fair to say that it was very average and we did not go back for dinner. The rooms were small but adequate and the shower and towels were excellent, but the bed was uncomfortable. Breakfast was a shambles and we gave up on the Saturday and went to a Pret instead. This is far from the worst hotel that I have stayed in but I have little enthusiasm to go again.

Response from hotel

Dear G Wilson,

Thank you for taking the time in posting a review about our property. Our hotel is committed to providing our guests with the highest quality services and facilities and I am sorry to hear that you were not thoroughly impressed with your room accommodations and dining experience. I also apologize for the disappointments you had with the bed and mattress. I have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Again, thank you for your comments and for choosing us for your lodging needs.



IHG Care

  • D Monk

  • November 2015

Good size room and great English breakfast

Stayed here for 2 nights with a friend - not the friendliest welcome from the lady on Reception but apart from that good customer service.

Good location, five minute walk to the centre. And great breakfast, very good sausages!

  • Sarah H

  • October 2015

Indigo Hotel

  • Mark H

  • September 2015

Home to visit family

Lovely hotel very clean very professional kind staff great location great service wonderful hotel.

Only downside was room was slightly small but that was my choice I chose the room