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Reviews - Grand Rose SPA Hotel

Tallinna 15 , Kuressaare, 93811
In December 2006 a new and an exclusive 130-place hotel, the Grand Rose SPA Hotel, was opened in the centre of Kuressaare. The custom-designed hotel is a combination of old and new styles. The symbol of the entire house is the rose. The hotel offers1 suite with a balcony, 1 suite with a fireplace, 8 Rose deluxe rooms, 55 double rooms, of which one is designed for guests with disabilities, 5 rooms are suitable for families, and 9 rooms meet the needs of allergy sufferers. The hotel rooms include a toilet, shower or bath, LCD television, multi-channel TV, WiFi, direct-dial telephone, hair dryer, bathrobe, and some rooms have balconies.

The hotel’s Rose Garden Spa and Sauna Centre is designed and furnished in the same luxurious and exotic style.
The Spa, which has an innovative approach, consists of an integrated environment including pools and a Sauna Centre – you can enjoy pampering in the pool and at the Spa’s lobby bar.

The guests can enjoy sanarium, Finnish and steam sauna in the Sauna Centre. Various massage rooms, a salt chamber, exotic mountain foam wrap, and much more is available.
Picture of Grand Rose SPA Hotel, Kuressaare at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since July 2014 Customer recommendation
Guest Reviews Based on 1 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
50% recommended this accommodation to a friend 50% would stay again
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  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Hotel with two very different sections
Grand Rose Spa Hotel is divided in two main sections: old-one and new-one. I don't know why but we got room from old-one. You really have to make SURE if you are coming to this hotel that you ENSURE your room will be on new side of hotel with air condition. Our room was 121 and it was really small and old without air condition. Toilet smelled really bad maybe because of old pipes and in the evening and night you could see some little bugs crawling fast on the toilets floor. Our room was located to bottom floor next to vidid street and night clubs. There is even bench right under the window where people can sit down and chat. It was almost impossible to sleep at nights due to less of air condition and very noisy street. We had to buy some ear plugs to reduce noise at nights but room temperature was so high that we had to open window so then again more noise came inside the room. Room price was 149 euros per night and staff wasn't interested at all if you can sleep or not so service was mainly really bad. When we came there to check-in with all bags the clerk just shouted eyes glued to some her own papers that "Are you checking in or what?". Nobody - of course helped with the bags and they didn't give any instructions where to park own car - only thing they were interested was car register number. In the Spa on the men side you could'n close toilet door and the smell of the pipes was really bad. Showers were also pretty bad shape like the water couldn't come easily down. Water in warm water pool was so hot that nobody couldn't go there - no one. We saw few times that people tried to go in warm water pool but they could lie their legs down to pool only in few seconds. Due to bad room, noisy environment, bad service, expensive prices and simple spa I really recommend to check other hotel opportunities in Kuresaare.

Reviewed by
Juhani L

From Helsinki, Finland
Who stayed in July 2014

Couple

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