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78% would recommend it to a friend
easy to get to and staff friendly
just need a kettle in the room for that finishing touch so you can have a tea or coffee anytime
My family and myself were very surprised with the accommodation.
The staff were all very friendly and helpful. The room was very clean and comfortable. The food was amazing.
Very nice looking room for the money, clean and comfy bed food was ok although could be improved with more choice on the menu.
Overall good place to stay.
Spontanius Chester Weekend Away
The hotel as a whole I could not fault.
After reading reviews and people saying about the dual-carriage way being loud at night, I'd say it would only put you off if your fussy. I stayed in an executive room at the nearest point to the dual-carriage way and slept fine. It is noticeable though. I think I would have preferred a stay more central to Chester as this hotel is 25 mins out. I paid for the breakfast included in my room price. I must admit a bit of a let down. I'm a breakfast person and the standards were really low. Need a big improvement here. Don't let that put you off though, hotel great. McDonalds within 10 seconds walk which solves breakfast problem.
Response from hotel
Dear Stephen S,
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you had a relaxing sleep during your stay with us.
However, I was concerned to see that you were not impressed with the quality of our breakfast selections. I would like to apologize for any inconvenience this issue may have caused you during your stay. Rest assured, your comments will be shared with our management team to properly address your concern.
Again, thank you for the review and I hope that we would have another chance to accommodate you again in the future and see the improvements made.
Enjoyed our stay!
We came to a hotel because we wanted some alone time together as it has been nearly a year since that has happened, since we have been away somewhere.
So it was nice coming to a lovely hotel to do just that. We ordered room service as it was too cold for us to go out. The food was amazing. My partner agreed and went on to say "this is the best food I have ever had". The only problem we had was the bath was too small. But apart from that everything was perfect and we would come back again.
Great hotel very clean staff was all plesent and helpful only thing missing was no kettle in the room had everything else but.
But was a nice quiet place to stay considering its location
Although the hotel was quite quiet as new years day and only had limited staff, the girls on duty ran around all night to keep things moving and their guests happy.
(Wish I had as many people who put so much effort in). extremely pleasant and comfortable stay - especially if you grab an executive room which are well worth the extra.
An excellent choice
I have stayed at many Holiday Inns but I found this one to be one of the best if not the best.
Although I only paid for a standard room there was even a fridge which was a welcome addition. The staff were friendly and welcoming and the food was excellent and very reasonably priced. I particularly liked the breakfast which was part of the package as there was an excellent choice and it was piping hot.
I would definitely recommend this Holiday Inn to anyone.
Good value for money
Clean and comfortable.
Very friendly helpful staff.