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77% would recommend it to a friend
good value for money and excellent helpul staff
unfortunately a bit off the city centre
Errolbank Guest House
The whole place is tired and needs completely redecorating and new carpets.
Cobwebs and the planter by the door overflowing with cigarette ends was very off putting. Need blinds or blackout curtains as the light woke us very early. We were disappointed that our friend in the single room had to use a private toilet & shower in the hallway, which has 4 other rooms on that floor. Three of them were male occupants.
Not quite what I expected after looking at online description.
Our visit to Dundee was for my daughter to attend an interview at Dundee University.
We arrived to find an envelope on the door with my name on it. The key fit the front door and the room we were staying. The carpet in the entrance hall and on the stairs needs a good clean. The room itself was clean. Despite the heating being on the room was cold. The bathroom was tiny but warm. I'm afraid I wouldn't stay here again.
Superb value and customer service at a level envied by larger chains
Last minute business trip.
Found this nugget. Text to confirm ETA and called by owner to ensure directions. Friendly welcome and larger - than - expected room. TV ancient and needs replaced as well as general decor needing updated and freshened up. Suggest a better shower unit also. Although nit - picking. £3 for breakfast must be best value in Scotland. !
Manager was helpful and produced individual breakfasts as requested.
Comfortable room. Hotel is in a quiet but central location.
Great Place to stay
We really enjoyed staying here.
It is a very nice, comfortable guest house. The room was excellent for the price - it was comfortable, clean and tastefully decorated. It was beautifully cozy and warm - great for a winter's evening. The owner was friendly and welcoming and cooked us a fantastic breakfast in the morning. We would definitely stay here again.
Despite being unexpectedly held up, so we had to re-arrange our arrival times that evening, Vinesh was friendly and welcoming, with a lot of local knowledge.
The room was very comfortable and there were no noisy guests.There was a useful deal for money off meals at a neighbouring hotel, where the food was good and Hoppy behind the bar was also friendly and was able to recommend more places to visit and eat.
A really enjoyable experience, which we would be happy to do again in the future.
I arrived at the establishment to find 2 others sat on the bench outside the front door, it seems one has to telephone the owner to inform him you are waiting, luckily for us it was not raining, so out 1/2 hour wait was not made any more frustrating.
The owner arrived and attempted to over charge me by £5.00 (£44.00 instead of £39.00) until I gave him the print out from Laterooms to read. He then claimed it was all a mistake. The room was damp and not very clean, I striped the bed and slept on top of the duvet on the floor, although the carpet on the floor had not seen a vacuum for a while it was cleaner than the mattress. Breakfast is an extra £5.00, I did not stay to have it
The owner was very friendly and was accommodating