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Reviews - The Nadler Liverpool, formerly base2stay Liverpool

5Self Classified Guest Accommodation Ratings explained
29 SEEL STREET , LIVERPOOL, L1 4AU

Simply the Guest Awards Winner

Categories: City Centre & Customer Service 2013
Based on 100% genuine guest reviews.

The Nadler Liverpool, formerly base2stay Liverpool is located in a busy, stylish neighborhood buzzing with a choice of bars and restaurants for guests to visit, many offering exclusive discounts for base2stay guests. An extensive range of these restaurants also offer breakfast. And our complimentary Nespresso machine is available for our guests 24/7 in our fabulous reception lounge.
Breakfast: Pre-order a Lunya continental breakfast box from only £6 per person or order from the hot breakfast delivery menu from Franklins @ FACT in your room. (Guests have to pay Franklins cash on delivery)
Our vending machine, located on the ground floor, to the right of reception, offers a variety of snacks and soft drinks at high street prices. Complimentary ice machines are located on the 2nd and 3rd floors, by the elevator.

Picture of The Nadler Liverpool, formerly base2stay Liverpool, LIVERPOOL at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since November 2012 Customer recommendation
Guest Reviews Based on 163 reviews
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  • Family friendly
96% recommended this accommodation to a friend 97% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

A decent service but a disappointing delivery

The Nadler is an quasi-boutique hotel located centrally to Liverpool's main train stations, bus routes and amenities.
I stayed at the hotel for one night in mid-October as part of a last minute trip away.
The hotel is situated off a minor road which you'd be forgiven for mistaking as a back alley, albeit a convinient and speedy route into Liverpool's central district. Surrounded by derelict factories and sat opposite a questionable 24 hour manned car park, the hotel is found within what I can only justifiably describe as a 'raw' area. I still find myself questioning as to whether this was chosen as an edgy attempt at establishing itself as a premier boutique property,or because there was nothing else going that allowed for exposed brickwork.
On the subject of design, the hotel's entranceway, reception area and lounge build high hopes for any guest staying for the first time. The original and reconditioned stonework from the property's first use sits well against the cool black furnishings and carries on throughout the communal areas of the property, including stairwells and outside the lifts, where walls are used as projection screens for local art slideshows and animations.
Sadly this is where the hotel's desire to be something special ends, only to be replaced with a confusing identity crisis.
I stayed in a standard double room. After asking to be given a room high up and/or with a view, I was made to be wait an hour before returning to be given a first floor room at the front of the hotel with views of construction work and a questionable car park.
The room was advertised as able to be accommodate a king sized bed with prior notice. Of course, I expected highly of the room based on the initial impression given by the reception area, but instead I was met with a monochrome version of a university dorm.
The king sized bed was two singles budged up together, complete with a duvet constructed of two singles, a zip and a larger cover. The bed was lumpy, though the extra pillows helped in retaining a remotely decent quality of sleep.
The room furnishings consisted of a chair, small table, two bedside tables with no drawers, a safe, a sink and microwave.
Wait. What?
Yes, the hotel comes with a microwave and sink in each room, rather than providing a bar or kitchen service, there's some sort of expectation that you are to dine out or provide your own food, with the exception of the £6 breakfast offering, a bespoke menu of cornflakes, apple juice, milk, a pastry and strawberry yoghurt which comes delivered to your room in a brown paper bag. The sink doesn't come with washing up liquid though, this basic facility is somdthing you're encouraged to ask for alongside extra tea and coffee, as you'll only find enough for one decent cup upon arrival. It would have been nice to have been given some sort of choice, or even prior notice as to what the breakfast consisted of, but this was seemingly too much thought for the chain.
Thought was also absent in terms of basic features in the room. Hoping to go on WiFi? Good luck downloading the third party app that is insisted upon you. 4 and 3g signal is impaired by the thick walls of the property while if you are lucky enough to achieve a decent signal, you may find that your Android device isn't able to accommodate the app due to it no longer being supported in modern phones.
The En suite facilities are generic albeit very clean, with a toilet, bath and shower, sink, mirror and shaving mirror provided with your typical tiny soap bar, shampoo and shower gel. Not much to say here really. It's a bathroom like any other.
It should be pointed out that its not all doom and gloom. The hotel staff are friendly, the rooms are clean, and your stay entitles you to discounted parking in a number of multistoreys in the city.
It's just a shame that once outside of the communal areas, it seems like consideration for guests was all used up.
This isn't by any means a 4 star hotel, maybe an average 3 that has won over a reviewer due to the unnecessary sink and microwave.
Personally, I'd rather just have had a bar available.

Reviewed by
Drew Noble

From Gateshead, UK
Who stayed in October 2014

Couple

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Ear plugs provided.
Good location for bars clubs and shops. Triple glazing doesn't stop the booming base noise from the club opposite which did not stop until 6.05 am. Ear plugs provided by a sympathetic night receptionist didn't help. Don't stay in room 415 or 416 if you want to sleep.

Reviewed by
Diane R

From Brighton, UK
Who stayed in October 2014

Couple

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Centre of things
Good Standard of room but we thought we were booking an apartment......

Reviewed by
C Scott

From UK
Who stayed in October 2014

Couple

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Great hotel
Great hotel - very central. Bars, restaurants and shopping all within walking distance.
Good value for money. Would definitely stay again & recommend to others!

Reviewed by
Helen G

From Douglas, UK
Who stayed in October 2014

Couple

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Absolutely nothing but good things to say!
We stayed here for a night and it was perfect. Modern design, helpful and pleasant staff and the rooms were lovely. Nice big bed, shower was great. Would recommend.

Reviewed by
Andrew F

From Widnes, UK
Who stayed in September 2014

Couple

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Excellent
One of the nicest hotels I have stayed in.
Well done to all who designed it.

Reviewed by
Dave Scott

From Durham, UK
Who stayed in September 2014

Travelling alone

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Great stay
Excellent hotel. Very helpful staff. Given its city centre location, the sound insulation is really good. I had a great night's sleep. I would definitely stay here again and would recommend it to friends.

Reviewed by
Barbara K

From Liverpool, UK
Who stayed in August 2014

Travelling alone

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A hidden jewel in the City
Smart contempary hotel right in the middle of Liverpool City. Nice helpful staff, super position, smart modern room, everything about it is good. Will definitely return later in the year.

Reviewed by
Malcolm F

From Sevenoaks, UK
Who stayed in August 2014

Couple

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Review of the Nadler Liverpool
This is s great place to stay when visiting Liverpool. It is modern and clean with very helpful staff and good facilities. It is also well placed for all the attractions.

Reviewed by
Dawn H

From Sheffield, UK
Who stayed in August 2014

Travelling alone

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The Nadler Liverpool great hotel in superb location
Stayed at the Nadler Liverpool for one night, reception staff were welcoming and helpful, everything I could ask for in a hotel.

Reviewed by
Shaun S

From UK
Who stayed in August 2014

Travelling alone

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