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72% would recommend it to a friend
London shopping weekend
The hotel was very clean and comfortable.
Staff were very friendly and helpful. It was easy reach of Paddington station. Good local pubs and eateries around. Lovely fitness suit although didn't use it, had a quick look in.
A dreadful night's sleep
I could have put up with the fact that the room was only 12 inches wider than the bed on each of its 2 sides and at the foot, and that the wardrobe was 6 inches deep, and that the shower was about 18 inches from wall to shower curtain, but the humming/engine noise which permeated the room from overhead ALL NIGHT long (with an occasional pulsing hum interrupting the constant tone, just to ensure you couldn't ignore it) meant I had the worst night's sleep I have ever had in a hotel.
(I did check whether the noise was emanating from the air conditioning system, but it wasn't ,so there was nothing I could do about it. I assume it was either something to do with the lift, which was next to my room, or some electrical plant on the roof, as I was on the top floor.)
Great location, recommended
Great location for visiting the main tourist attractions, around £6-7 for a cab (use UBER) ride to picadilly circus but can easily walk as Hyde park is a lovely place for a stroll, some nice pubs and food place within 100/200 yards of the hotel Receptionist very friendly and always happy to help, would definitely stay here again.
I experienced great customer service, the room was great and I would certainly stay again.
The Park Grand London Paddington
very good hotel
One Night Away
So myself and my partner chose this hotel as it was near to both Winter Wonderland and Paddington train station, and with it being my first time in a hotel without adult supervision, I was pleasantly surprised.
Checking in was ridiculously quick and simple, the staff treated me like a mature customer and not just an 18 year old boy and the hotel was very friendly & welcoming from the off. Our room was very clean, very cosy and I couldn't fault the view either. I'd definitely recommend to anyone wanting a short break away in London for an affordable price!
Having read the review about noise I should have booked somewhere else .awful night for nearly £200
Room 120 in basement says it all
Clean comfortable hotel in great location
Ideally located close to Paddington Station and Lancaster Gate Tube gives you easy access to all parts of London.
Staff were friendly and efficient. A good stay.
Very friendly staff.
Room was nice but there were a few holes in the door and the bathroom had no ventilation. Unfortunately I could hear doors banging throughout the night from the corridor.
5 Star Service
I booked this hotel the morning of the start of my stay and must agree with other reviewers in that the customer service was equal to any customer service I've received in 5 star hotels.
The front desk was friendly, helpful, and efficient. All I had to do was walk into the lobby and anything I wanted was taken care of (taxis, directions, special requests). There was not in-room iron and I requested this at the front desk. By the time I reached my room on the 4th floor, it was already waiting for me. The shower was modern and wonderful and the beds were very comfortable. Small room but it's London so that is to be expected. The hotel is situated in a quiet residential section of Paddington. Approximately a 10 min. walk to the undergrounds (there are 2 of them). Would definitely recommend this hotel as you cannot beat the price (1/2 of what I've paid at other hotels).