61% would recommend it to a friend
You will get a large helping of old style luxury not often seen in these days of 21century bling.
See for yourself. You will not be disappointed.
the royal hotel
Nice outside old building lots of character sadly once inside the building that changed drastically – was originally booked for 3 nights after 5 minutes entering the room if I could have found an alternative I would have booked out right away.
The front of house manager was immediately on the defence – suggesting that the hotel was use to such complaints, the room was very dated, paper peeling off, a smell coming from the bathroom and the bed was positioned next to a shelf one side and a light hanging from the wall on the opposite, either way you turned you would bag your head. Service was OK breakfast wasn’t so bad, shame the TV belonged in the dark ages and the wifi was abysmal
Basic/Clean/Get what you pay for :)
Room 266 - Hot tap gets stuck and is a struggle to turn off.
Shower heat control knob is faulty and requires a lot of jiggling about to operate. Other than that... All good. Beds comfy. Room is warm and quiet. Complimentary tea/coffee/biscuits/ect are a nice touch. Thanks
Basic but clean room, decent breakfast.
perfect for a quick stop
Needs updating and attention to detail
Staff pleasant but never received the wake up call we requested.
Breakfast plentiful but spoilt by cheap Tesco value budget sausages which made all the difference. Generally clean and tidy but building in need of a refurbishment. The front of the hotel looks semi derelict and the car park next door has pot holes. Parking is included in room rate but no notification of this on the booking form so beware you don't pay before you check in. Room rates are fairly priced but I would rather pay more for a better standard.
Great if you get a refurbished room!
This place has been run down but some rooms have been refurbished.
They are on the second floor and there is no lift. But worth the trek as the rooms below are very tired and worn out. We thought our room was lovely but the bathroom, although nicely modernised was badly designed. The shower above the high sided bath meant you had to climb in before you could operate the shower as the screen was fixed and the basin was small so you had to fiddle a bit to fill the kettle. The towels and bed linen were good quality and everything was spotless. Breakfast was good with a selection of cereals, fruit and hot items.
Room and hotel was very dated and needs a upgrade , good only served in the morning no afternoon or evening meals, tv with picture but no sound, not worth the price of the stay.
The Royal Hotel
Staff are pleasant and friendly food's ok.
Hotel's a little tired and worn.
The hotel was just perfect.
It was warm, clean and comfortable. The staff were amazing. Nothing was too much trouble. I stayed over the festive season and there was a snow storm the night before my departure. There were no cabs available to get me to the bus station. The hotel organised for a member of the kitchen staff to take me in the icy conditions. There are not many hotels that offer this kind of service.
Hard to review
Staff are friendly and helpful, and do their best, but this place is really sub-par.
E.g. tiny tiny tv, no desk or work chair (which the staff did their best to fix) broken wardrobe, shabby chipped peeling window frames, curtains too small for windows, noisy aircon on and off every ten minutes outside & below window, very poor wifi, very poor mobile signal, staff can't connect external calls to room. Also, this hotel is utterly unsuitable for anyone with even a mild physical handicap