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83% would recommend it to a friend
Very clean room(s) Friendly, helpful staff Central location for shopping & clubbing (10 min walk to echo arena/ conference centre) No doubt value for money HIGHLY RECOMMEND!.
Myself & my daughters had a great 3 nights stay at the hotel very friendly staff which made us feel right at home has soon has we arrived,very pleased with the quality of food & the cleanliness of the room,the hotel is very central to everything in liverpool & would stay there again if in liverpool again only one thought to think about there is no lift in the hotel so request a lower floor if you are in the older age group other than that everything was first class
Very noisy at night but guess what? I slept well! even though single bed was very narrow.
Low on customer service because i left my bag early morning but the message was not passed on and i got a call at 8pm to say " where are you?"
Good value for money.
Good value for money, nice decor, good overall experience.
Good basic hotel
No problems, room very dated for prove but had a wonderful time :)
Hannover hotel room
Hotel is dirty looking from outside, when u go in its not to bad but room is very small no window in it.
There was a fan but had to leave light on all nite for fan to work. Reported this to receptionist who said she would speak to manger and get back to us still waiting. I would never go back to the hotel again too expensive for quality of the hotel.
Visiting my hometown.
It was great to see Liverpool buzzing again and that the friendliness and warmth of the city is undiminished.
The hotel would benefit from double glazing!!
Excellence with one Draw-back
The entrance to the hotel is common with a bar and has a rather scruffy appearance.
But the staircases and the room itself was excellent, well decorated and clean. The price was inclusive of breakfast which was good, and cheerfully served. The bed was comfortable and the en-suite bathroom very clean. The only draw-back is that the bedroom windows faced on to the street outside, which is a very busy road with many buses, and late-night revellers, so noisy. But with the windows shut I slept well, but I can imagine some others would find it difficult. Compared to other hotels in the area the price was very reasonable indeed.
Excellent for the money
Right in the heart of Livrrpool and perfect for a weekend away.
Nice clean room but Wifi was poor....other than that very good.
Excellent customer service from all the staff.
They even posted on to me in Ireland an extension cable with my laptop and phone chargers which I had left behind in my rush to catch the early morning ferry. They even made me an early breakfast - way beyond the call of duty. Very impressed.