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Reviews - Novotel Liverpool Centre

4AA Assessed Hotel Ratings explained
40 Hanover Street , Liverpool, L1 4LN
The 4 star Novotel Liverpool Centre offers state of the art facilities and a stylish, contemporary design in the Liverpool 1 area of the city centre, the perfect location for business or pleasure. The hotel is within walking distance of the Liverpool Echo Arena, Albert Dock and the City Centre attractions.

All 209 bedrooms are ensuite with tea/coffee making facilities, hairdryer, mini bar, safe, broadband access and pay per view movies. The onsite leisure facilities include relaxation pool, fitness suite and steam room which are free for all hotel guests. Free Wi-Fi throughout the hotel.

The Elements Restaurant and Bar serves light snacks and a la carte dining throughout the day. 24 hour room service is also available.
Picture of Novotel Liverpool Centre, Liverpool at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since September 2012 Customer recommendation
Guest Reviews Based on 143 reviews
  • Customer service
  • Cleanliness of accommodation
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  • Value for money
  • Quality of food
  • Family friendly
90% recommended this accommodation to a friend 90% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

all good

Reviewed by
William L

From UK
Who stayed in August 2013

Family with teenage children

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Fantastic hotel
Great hotel. Ideal location. Comfortable quiet

Reviewed by
Aine C

From UK
Who stayed in August 2013

Couple

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perfect hotel
Brilliant hotel, perfect in every way , will definitely be staying there again ..

Reviewed by
janet s

From York, UK
Who stayed in August 2013

Family with teenage children

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differing information given upon check in re check in by different staff.
could have done with being told about parking charges!!! spoke to 3 different members of staff about car parking and not one of them told us rate was discounted not free! what a shock it was turning up after staying 2.5 hours past the 24hr mark and having to pay over £17 in parking charges!!! not amused!!!

Reviewed by
alison d

From tyne and wear, UK
Who stayed in August 2013

Family with young children

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was pleasant
Room was a decent size. Aircon in room a little noisy. Telly not good. But everywhere was clean and staff were friendly enough. .

Reviewed by
libby d

From UK
Who stayed in August 2013

Family with young children

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very good location
nice hotel and very centeral only fault family room has one double bed and pull out sofa that 2 kids have to share not good when 13 year and 14 year old boy and girl have to share other than that i would higly recommend

Reviewed by
m waters

From waterford, Republic of Ireland
Who stayed in August 2013

Family with teenage children

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The staff were very helpful and very friendly. The room was excellent, clean and large enough for two adults and two teenage boys. Was a little disappointed with the Wifi, managed to log on for one evening out of four days.

Reviewed by
Pamela H

From Newbridge, UK
Who stayed in August 2013

Family with teenage children

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A fantastic hotel ,family friendly and superb value for money
We stayed in the novotel Liverpool during the summer holidays with my 11yo and 8mo baby
The reception desk staff were very helpful and attentive
We used the pool which was fantastic for the children, a lovely warm pool ideal for my baby
The food in the restaurant was faultless and the staff were extremely helpful on the whole I found it to be child friendly.
Our room was a little cramped but spotlessly clean
We had a comfortable and pleasant stay at the hotel
Close to Liverpool one an the Albert dock
Excellent value

Reviewed by
Michelle W

From Lancaster , UK
Who stayed in July 2013

Family with young children

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Top Liverpool Hotel
Located by good bars and restaurants, very clean and modern. Decent gym, not massive but plenty good enough. Clean pool but not ideal for laps.

Reviewed by
L Ramsay

From UK
Who stayed in July 2013

With colleagues

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Novotel - Liverpool
The hotel was within 10 minutes walk of the train station and very easy to find. The staff were courteous and went out of their way to help. The room was clean and well laid out - with the added bonus of an iron and ironing board! The pool and gym facilities were also fantastic and the kids loved it. Generous amounts of towels on hand, which really helped after the swimming session. Many thanks to the staff and hopefully we'll be back soon.

Reviewed by
Chris T

From Hull, England
Who stayed in July 2013

Family with young children

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