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Reviews - Novotel Liverpool Centre


40 Hanover Street, LIVERPOOL, L1 4LN

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (41)

85% would recommend it to a friend


Customer service


Food quality

Room quality


  • D Heath

  • January 2015

Get in

Wonderful from the moment we arrived.

Front of house welcomed is heartily and this set us up for a brilliant next 24 hours. We had cabs scheduled for us, the rooms were very fresh, comfortable and an additional sofa bed was set-up on request. The breakfast was great, the proximity to the train was perfect. And Liverpool thrashed Swanse 4-1. It couldn't here been better. Get in.

  • Neil Peters

  • December 2014

Novotel Liverpool Centre

Great place to stay, everything we needed was within walking distance.

Downside, "tills had shut so couldn't get a beer as a resident" fortunately Novotel employed someone with a great sense of humour and a real tenacity to get things done. Brilliant!

  • J Lee

  • December 2014

Excellent hotel in a perfect city centre location xx

We loved our stay at this hotel ..walking distance from town centre..perfect for our Xmas shopping trip..

This hotel was easily accessible with parking adjacent (you receive a 30% discount card upon arrival to reduce the affordable fee) . The service was excellent ,there is nothing that this hotel didn't have ..will definitely be booking here again ..xx


  • December 2014

Good position

Good position for shopping, echo arena and train station.

Just a few min walk from them all. Large clean rooms and a good place to stop for an overnight stay.

  • Ronald C

  • December 2014


Freindly and helpfull staff and a godd clean and smart room

  • D Gibson

  • November 2014


The breakfast was lovely..

The swimming pool so relaxing and accommodating.

Brilliant nights sleep. Would definitely recommend.

  • S Harries

  • November 2014

Great location to explore the city centre and dock area.

Pool ect was great. Our room was great. The only problem we found was our bed was nt very comfortable. Which was a shame.


  • November 2014

Enjoyed our stay

We stayed here for one night for a shopping trip to Liverpool.

The staff we dealt with at reception and in the bar were friendly and professional. Our room was very clean, modern and comfortable. I can't comment on the pool, gym or restaurant as we didn't use them. I have stayed here before and enjoyed it botb times. Its close for the shops and docks. Car parking avaialable next to the hotel and on checing out we were given a 30% discount off the £15.00, 24 hour charge.

  • Nicola H

  • November 2014

Half Term Break

Excellent stay at the Novotel.

There were some minor glitches but the staff were brilliant and the stay was very enjoyable. The location of the hotel cannot be faulted.

  • steven f

  • November 2014


Great positioned family friendly hotel