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86% would recommend it to a friend
Expectations where relatively low due to the price we where paying, we where pleasantly surprised on arrival.
Parking facilities excellent. The room was spacious and clean, two double beds, big tv, fridge, hairdryer and tea and coffee makings. Mattress was the best I've ever slept on, memory foam, will be buying one ourselves. Very friendly staff and breakfast was great.
We found the hotel to be clean and friendly' the room was spacious even with 2 double beds.
The french receptionist couldnt have been anymore friendly and helpful on our arrival. They even allowed me to leave my car in the car park on day of departure while on a coach trip for the day and collected it on our return that night.
Balmoral Lodge Hotel
The overall impression was very poor.
Greeted by a locked door and a receptionist in a very dark area registering. Efficient service. Room large - very high ceiling and cold. Kettle half full of boiled water.... Had to find a plug to plug it into. No curtain /blind to ensuite window..... Clean but shower almost dysfunctional - very weak sprinkler!. Going out after sunset was a health hazard. Whole area from first floor to ground was illuminated by one very low wattage bulb at midpoint on staircase - dangerous. Found side door after a while - but quite unsatisfactory. Bedding - yuk. Under sheet clean and ironed but top sheet laid underneath a quilt which seemed to have a cover which had not been changed. Top sheet flimsily laid underneath and got detached during sleep. Quilt very low tog rating. 4. Very cold throughout night. Sound from next door room was disturbing until 1.30 am - wall vibrations/ bed creaking etc. shaking trouser press, mirror and other stuff screwed to walls. Overall not a good night - will not be returning!!
Wonderful stay - will definitely return!
My daughter & I stayed here recently when we were on a business trip in Southport.
From the minute we arrived, the warmth of the welcome we received from the host matched the lovely warm room that awaited us. The room was spotless and we had a very comfortable stay - just what we needed after a long hard day. Breakfast was plentiful and again, friendly and helpful staff. I left something behind at the hotel, which was waiting for me at Reception to collect when I called at the end of our 2nd working day on our way home. The host and staff couldn't be more accommodating and we look forward to another trip to Southport when we will certainly be booking up at the Balmoral Lodge.
Friendly hosts, ample breakfast but room for improvement
Unfortunately, there was a very strong odour in the room from the carpet and damp which made the stay unpleasant and permeated my clothes.
This was unfortunate as in principle, although very small to get a single En-suite with bath and shower but the price is very good. I would recommend changing the carpet as it was really unpleasant and grouting over mold in the bathroom unfortunately won't sort it - a great shame as the hosts very friendly, breakfast more than ample and a great building.
value for money
very good for the price nice quite room with good breakfast included
We arrived at this hotel at about 6.30pm with two young grandchildren only to be told we were not booked in for 4 people, only 2 adults.
We said we would go elsewhere but the proprietor said we would still have to pay. I had to get my booking form on my emails to prove we had the booking….. and we were then found a family room - amazing…. The room was cold as the heating and water were switched off around 9pm and there was only an oil radiator to heat the room.
The breakfast was adequate for what we paid for the room but I would not go here again..
We booked into another hotel for our 2nd night!!
Best sleep in hotel
Very friendly staff lovely room and a really comfy bed
excellent value for money
Family room with onsuite and a tv for £44...
Although the hotel looked acceptable on the ground floor, immediately upon reaching the first floor it became unacceptable.
The wallpapering was very bad, the door frames were knocked, the shower cubicle was badly grouted. It was tatty. I left after one night but paid for the second night. The breakfast (egg, sausage, hash brown and mushrooms) left a lake of fat on my plate. Most of it I left. I was glad to leave the place and find another hotel.