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60% would recommend it to a friend
Confusion and chase ups
Booked room in advance, was supposed to receive email or text with key codes (these are self service rooms with codes for main and bedroom doors).
Had to telephone to chase this up and had to wait outside on arrival. Given key codes but no further instruction - codes did not work, called back to be told there are two sets of bedrooms on site, I was in the other one - and so was another guest. Was told that the instruction as to which building was in the email sent to me but that would be the one I did not get, and it was not in the text. All a bit frustrating.
Room ok for the money, it is a budget experience, fair enough but pre-check in needs a bit of work.
Well where do I start.
Found the staff rude and unhelpful. The hotel had not been cleaned. It smelt of an illegal substance. No parking. This cost extra.
Do not stay here. Even when I complained the response was even worse. Never again.
Expect a very basic service.
My single room was small without much in it (though there was a microwave) and had a shared bathroom/shower room. Everything was clean and tidy. Apart from a pleasant call beforehand from someone wanting to check bank card details there was no contact with any staff. You are given one code to unlock the front door and another for the key holder outside your room, which is a little fiddly. No trains went past on the nearby railway while I was awake in the room so I can't comment on noise. If there were any when I was asleep, they didn't disturb me. I would probably have had a better experience at a Travelodge, or similar, for about the same money, but I have no serious complaints.
Couldn't have been better
From booking, involving customer service, our entire experience was exceptional.
Would highly recommend
Was satisfied though could be better.
I enjoyed my stay but wish they could provide more tea/coffee making ingredients.
Central Studios 298 Gloucester Road
Ignore this review at your peril! (i did and regretted it!)
Well in booking budget accommodation i didnt expect much and it certainly lived up to expectations.
First disappointment was before i even got there, having booked it for its proximity to the station only to find (once i'd paid for it )that the check-in was in another building a bus ride away. The room was so small it didnt even have space for a chair and the wardrobe so flimsy it fell on me when i hung my jacket in it (though i was unhurt as it was so light!)The room failed on the 2 basic things id hoped to have as neither of the showers worked and the bad was badly fixed with some lumpy wood under a thin mattress ...so i got neither sleep nor a wash. Also there was no point in booking a non-smoking room as the whole building reeked of cigarettes.Lastly the walls were so thin we could hear someone upstairs clearing their throat...not to mention the busy night they had. Unless all the above appeals do not stay here!
Central Studios 298 Gloucester Road
The room was ok.
Boiling hot with no ventilation so had to open the window. It was comfortable and clean. So I'm happy
3 times i've been here..the room by the railway didnt bother me - the trains just wizz past with not much of a noise.
The main house, by the road - stayed on the ground floor ,,,u do hear people walking around the car park outside, but its minimal. i once stayed upstairs, room 7, really neat self contained flat, fridge, telly, microwave etc etc. You do ear people talking in the corridor and rooms next door - but its all minimal...its normal for a small B & B / hotel. The decor is spick n span. The only grumble was the rubbish shower - wait 5 mins for it to get hot, its hot for 5 mins , then gets warm for 3 mins, then cold....so you have to have a quick shower, which i hate, i love spending at least 10 mins in there. I 'd definitely go again...but that bloody shower!
Welcome break from the road
A very private room with shared bathroom/toilet next door, very convenient