Reviews - BEST WESTERN Premier King at the Queen


City Road, Chester, CH1 3AH

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (26)

85% would recommend it to a friend


Customer service

Food quality

Room quality


  • B Surr

  • April 2015

Stay at the Queen hotel, Chester

Accomodation was good.

we stayed in the Kings section of the hotel (5th floor) and were comfortable. Some noise at night - possibly due to a large wedding party there on the Saturday night. We were able to gain access to our room before the usual time as it was ready early. Food in the restaurant (King's quarters grill) was excellent if a little pricey.

  • L Williams

  • January 2015


The room was very.

Ice bathroom a little dirty in the shower and around the bath. I felt it was quite expensive for the size of the room,have stayed in best westerns before paid less for a bigger room.

  • diane l

  • January 2015


My second stay here and it continues to keep its high standard.

Staff are great and the accommodation is simply fantastic. I really wouldnt hesitate to recommend it to anyone, if you want quality, luxury and opulence then the King at the Queens is the place to go. Also recommend the cocktail bar, second to none the mixologist event made us bespoke cocktails which were simply divine. dont hesitate just book!

  • eleri jones

  • January 2015

Queens Hotel

Fantastic quality all round.

prestige rooms of a very high quality and staff are very helpful. Great breakfast buffet

  • ieuan williams

  • January 2015

great for city stay

very good service free up grade for wifes birthday great emperor room.

going back to see it in summer

  • C Price

  • December 2014

Chester Christmas shopping

The hotel is excellent , the room was great the bed was comfy the bathroom was also fantastic The only thing that let the stay down was the parking.

We arrived and asked did the hotel have a car which we were told it did and to drive through the archway. Nothing more was said by the reception except to drive through the archway and the barrier would open. Then on checking out we handed in the key went to the car and the barrier didn't open for our exit, no button to notify anyone so we parked back up and went back into the hotel reception to be told the exit was round the back of the hotel and there was an additional £15 parking fee we owed. . First of all I think £15 is quite excessive and secondly it would of been nice to have been notified about the added cost on out arrival. But apart from that the hotel was excellent


  • November 2014

BEST WESTERN Premier King at the Queen

Ideal for city break opposite train station.excellent food and breakfast.

Room clean and spacious would definitely stay again.

  • K Edwards

  • October 2014

Lovely hotel will definitely stay again

Absolutely gorgeous suite would happily stay there again!

  • Philip H

  • September 2014

wonderful stay

A great hotel and ideal if travelling by train being sited right opposite Chester Station.

you have both old and new together, The Queen part being the old with the Kings being up to date. The whole site is worth a visit to see what is available at this venue.

  • j price-davies

  • August 2014

very enjoyable stay

we stayed at this hotel as we were attending a friends wedding in chester, really enjoyed oir stay and would recommend it.

this will be our hotel of choice for any return visits to chester.