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Reviews - Castletown Hotel

2Visit Scotland Assessed Small Hotel Ratings explained
Main Street Castletown, Thurso, KW14 8TP
Nestled in the curve of Dunnet Bay, within the picturesque fishing village of Castletown, this family-run hotel is perfect for exploring Caithness, offering quality, affordable accommodation with free Wi-Fi and parking. Run by two local brothers, this attractive 18th Century property is infused with an authentic Scottish charm and it embodies all that is great about traditional Highland Hospitality. Comfort and relaxation are very much the cornerstones of their ethos and they are committed to creating a warm and welcoming ambience. Whether business or leisure, guests are perfectly positioned to make the most of North Scotland’s rugged coastline.
The Hotel features 24 en-suite bedrooms, each of which has been lovingly decorated and furnished to a very comfortable standard. All rooms come fully equipped with all the necessary amenities one needs to make their stay as cosy as possible, including free Wi-Fi access, flat screen TV with freeview, hairdryer, duvets and complimentary tea & coffee making facilities. The Hotel offers accommodation to suit all different kinds of traveller, from Classic Double and Superior Double or Twin Rooms to Single and Family options.
Specialising in traditional Scottish and British cuisine, the on-site restaurant has garnered an impressive local reputation for its delicious cuisine. Committed to using locally sourced produce wherever possible, there is a strong emphasis on creating quality home-cooked food fresh from the natural larder that is the Scottish Highlands.
With its spectacular location and great facilities, the Castletown Hotel is an ideal venue for hosting a wide range of events and functions. Perfect for small parties such as wedding anniversaries, birthday celebrations and family gatherings, the Hotel can supply a tailor made menu to suit all palates and budgets.
The Hotel is located in the flagstone village of Castletown, just a 5 minute drive from the A9 at Thurso. What’s more with free on-site parking, it is both convenient and accessible. The nearest city is Inverness, which is roughly a 2 hour 30 minute drive through some of the most spectacular scenery in all of Scotland. Thurso train station provides regular services to Inverness and the hotel is also located on the main bus route to and from the city. There are two car-ferry ports; one at Gills Bay and another at Scrabster, each just a 15 minute drive away. For those travelling by air, Inverness Airport offers flights to a range of national and European destinations, whilst the regional Airport at Wick is just a 20 minute drive away and receives flights from Edinburgh, Aberdeen and Kirkwall. The Hotel is located in the picturesque village of Castletown within Dunnet Bay in the northernmost Highlands of Scotland. Situated just a short distance inland, this historic village features its own local harbour and heritage centre. The surrounding area is home to some of the most awe-inspiring scenery in Scotland, with miles of unspoilt beaches, craggy hills and steep cliff faces. A Mecca for outdoor enthusiasts, it offers a range of opportunities for walking, rambling, cycling and fishing. Nearby is the Dunnet Head nature reserve located on the most northerly point in mainland Britain. Its stunning sea cliffs and coastal grassland are home to a range of birds including puffins, razorbills, guillemots, cormorants and much more besides. A little further afield is John O’Groats, famous for being at one end of the longest distance between two inhabited points on the British mainland. There are also plenty of opportunities for day trips to the marvellous Orkney Isles as well as wildlife cruises across the Pentland Firth. The old Viking town of Wick is just half an hour away and is home to the famous Old Pulteney Distillery. Here visitors can enjoy a guided tour of the distillery and even sample a dram of their distinctive ‘Genuine Maritime Malt’. For history enthusiasts, the 16th Century Castle and Gardens of Mey is one of the region’s most popular tourist attractions and remains to this day a striking architectural achievement and a fascinating day out.
Picture of Castletown Hotel, Thurso at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since October 2012 Customer recommendation
Guest Reviews Based on 42 reviews
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91% recommended this accommodation to a friend 94% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
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  • Quality of food
  • Family friendly

nice hotel staff very freindly ,over priced at £70 , should be around the £50 to £60 range .

Reviewed by
James mcelroy

From glasgow, UK
Who stayed in September 2014

Travelling alone

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Friendly Hospitality
I stayed here for 2 nights during my Highland trip. The staff of the hotel were extremely helpful and attentive. The food in the restaurant was very good too. One can eat in the bar or in the restaurant. (I ate there both nights as there was nowhere else if one did not want to have to drive into Thurso itself, which is about 4 miles away.) Nearby, there is an interesting old flagstone quarry and heritage centre that provides information about the now-defunct operations of the quarry and about flagstone in general.
The location is very good for getting to Dunnet Head, John O'Groats and Wick.
Unfortunately my room faced the main street and so there was quite a bit of traffic noise at busy times, so, if this bothers you, I'd suggest that you ask them to put you in a room facing the back of the hotel. The other issue was that it was not possible to open the windows very far (only about an inch), and (surprisingly for the north of Scotland), the weather was quite warm, which made the room a little bit hot, but this was a minor issue.

Reviewed by
Julia H

From UK
Who stayed in June 2014

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A lovely friendly hotel
We had a warm welcome a substantial carvery meal on Sunday evening and found this hotel ideally placed for local trips and for ferries to Orkney.
Highly recommended

Reviewed by
Douglas P

From Eastleigh, UK
Who stayed in May 2014

Couple

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Recomended
Good clean accommodation ideal for touring around Thuso / John O groats area. Only Inn in the village used by friendly locals - Food especially the Sunday roast was excellent but advisable to book early as very popular with the locals - Hotel is used by coach companies during the summer season so could get very busy.

Reviewed by
Larry Bird

From Cullompton, UK
Who stayed in April 2014

Couple

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Great value hotel
I have stayed at this hotel previously and would recommend it to anyone that is visiting the area.
Its a great value hotel which provides a good breakfast and food is also served in the evening, which is also nice and again good value.
The rooms are all very good and typical hotel rooms really, nothing special. In the room that I was in I did have difficulty turning the taps on for the shower as they were extremely stiff and as its a mixer shower, the water was either too hot or cold. I suspect this mixer system is just old and needs replaced. So I had a relaxing bath instead, which was excellent as there was plenty of hot water with high pressure.
I would stay here again as its excellent value and have no complaints about staff or service as they are all lovely. Just the tap issue, which is minimal really.

Reviewed by
I Tierney

From Newport on Tay, UK
Who stayed in April 2014

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Bloody fantastic
Lovely hotel, friendly staff, clean spacious rooms with clean and roomy en suite bathrooms. staff are friendly and helpful and always have a real smile for you. the food was delicious, would recommend that anyone going stays a sunday night and enjoys the carvery and the dessert trolley. what a wonderful place to stay, and if we are ever in the north of scotland again we will most certainly stay there again.

Reviewed by
Richard Gibson

From Chorley, UK
Who stayed in April 2014

Couple

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March 14
Food smells from the kitchen throughout the ground floor, kitchen needs improved ventilation and the bar food was below average.
Breakfast was excellent and the hotel, although needs some updating, was good value for money.

Reviewed by
w robertson

From UK
Who stayed in March 2014

Couple

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Castletown Hotel
Staff were lovely , room was clean and tidy, food was fantastic , I will definitely stay here again and recommend it to everyone I know. Can't fault it at all. We had a fab stay.

Reviewed by
M Dew

From Gillingham, UK
Who stayed in February 2014

Couple

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Friendly staff. Good variety of choice on menu and reasonably priced. Would stay here again if in the Thurso area

Reviewed by
K Mair

From Buckie, UK
Who stayed in February 2014

Family

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Great price.
Nice clean hotel and at a great price, I would defiantly stay here again next time I'm in the area!

Reviewed by
R Jones

From Colwyn Bay, UK
Who stayed in January 2014

Travelling alone

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