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Reviews - Aachen Hotel

3Visit England Assessed Guest Accommodation Ratings explained
89 Mount Pleasant , Liverpool, L3 5TB
We are situated in the heart of the city centre, we are located within the university complex, and convenient for all major tourist attractions including the Echo arena, Cathedrals, Museums, Theatres and Restaurants Housed within a Grade 2 listed building, each room at the Aachen has every conceivable facility for the traveler: Flat Screen TV's with DVD player, direct dial telephone, tea & coffee making facilities, Trouser press.

Bar facilities are also available on the premises. We also offer free internet service. Your room rate will always include our Famous 'Eat As Much As You Like' Breakfast.

Awards: 1995 Merseyside Tourism Awards - Small Hotel of the year (Winner) 1996 North West Tourist Board - Hotel of the year (Winner) 1995 North West tourist board - Place to Stay (Silver) 2005 RAC Guest Accommodation Awards - Sparkling Diamond. 2005 Mersey Partnership - Outstanding Customer Service (Short listed) 2004 Mersey Partnership - Best Small hotel (Short listed) 2006 Green Tourism Award (Bronze), 2006 Mersey Partnership - Best Bed & Breakfast (Short listed) 2007 Mersey Partnership - Best Bed & Breakfast (Short listed).
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Overall score Guest rating scores since January 2013 Customer recommendation
Guest Reviews Based on 33 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
87% recommended this accommodation to a friend 88% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

An Aachen delight.
This was my first stay at the Aachen Hotel. It was conveniently located for Lime St station and easy to find. The room was large and spacious with comfy beds and a modern en suite bathroom. It was also clean and tidy. Service throughout the stay was friendly and efficient. Wi-fi worked well and the renowned breakfasts were as good as other reviews! The only downside is that the area is somewhat noisy at night as it is based near the University. Advance notice of the 4% surcharge on all card payments would also have been beneficial. I have already recommended this hotel to someone looking to stay in Liverpool and I would certainly stay again.

Reviewed by
Paul C

From UK
Who stayed in February 2013

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Absolutely superb room with everything we needed for our short break. Very clean and warm. The beds were very comfortable. A very welcoming accommodation. Our breakfast was cooked to perfection and service was quick. Nothing was too much trouble, right down to arranging a taxi for us straight away. We would definitely use The Aachen again as it is quite central but minus the noise of a city centre hotel you would expect to find.

Reviewed by
K Pickering

From Malton, Reino Unido
Who stayed in February 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

The shower was in a poor state and it was difficult to get any form of hot water as the dial did not seem actually connected to anything.

Reviewed by
J Garratt

From Canada
Who stayed in January 2013

Travelling alone

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