Holiday Inn Lancaster



Price From 173.63 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (57)

82% would recommend it to a friend


Customer service


Food quality

Room quality


  • Alex B

  • March 2015

Happy customer

Children really enjoyed lovely warm pool.

Room plenty big enough for family of four. Bonus that dog could stay in the room too.

  • Michael W

  • January 2015

One night stay in Lancaster

Disappointed to get a room for disabled people because of the low level of the sink but pleased to get such a large room with plenty of space.

  • r singh

  • December 2014

excellent staff, great for kids

We stayed over christmas while visiting family.

The staff were great and even left a stocking on the door for my daughter and another present under the tree in reception - they really made the effort over the festive season and this made a lot of difference over our stay.

the only negative was that the pool (advertised on booking) wasn't open at this time - perhaps to be expect but no the less disappinting for my daughter

Great value and would recommend to others

  • C Graham

  • December 2014

Great value for money

Holiday Inn has once again proven itself.

Great room at a great price. The facilities on offer are first class. Would stay here again tomorrow.

  • Alexander F

  • November 2014


Served the purpose very well, excellent.

  • Chris S

  • November 2014

Good solid hotel

Good location.

Large car park (free for residents). Wifi is expensive, join the free IHG Rewards club for free wifi. Good check in experience, hotel corridors have obviously been freshened up recently. Room and bathroom were clean and tidy. Pleasant staff. All round a very good stay and excellent value. Would use again.

  • S Paton

  • October 2014

One night stay

A basic hotel, OK for one night but more expensive than I would have expected.

  • Ian F

  • October 2014

Lone traveller

Double room was great for one but if I had had my wife with me the bed would have been very cramped (4ft) The other and very significant point was my 2nd floor room was directly over the gym/dance studio and the noise was unbearable, the whole room was vibrating with the bass.

and after complaining to reception twice I was told it would finish at 20.30hrs it actually went on till 20.40 but if I had had children trying to sleep I would have asked for another room or hotel. An expensive room which wasn't a very good experience and will stay at the Premier inn across the road in future.

  • A Fenton

  • October 2014

One night stay for family wedding

Very pleasant stay, room was very clean and had everything we needed, beds were very comfy and room temperature easy to set.

Staff were fairly helpful.the breakfast was really good, plenty of choice and cooked food was well cooked and nice and hot. The only criticism would be that they kept running out of things and they weren't replaced quickly enough. Overall though a good vfm stay, we would certainly stay again.

  • k owens

  • September 2014

What a dump morecome is

Turned up at hotel to find drunks from bar peeing outside main entrance.

Restarant area smelt of stale food. Hotel areas all different levels so a nightmare with a pram. Bar prices ouch !!!