Waterside Park,Caton Road, Lancaster,Lancashire, LA1 3RA

Price From 153.30 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (57)

81% would recommend it to a friend


Customer service


Food quality

Room quality


  • Jane H

  • April 2015


We have stayed here a number of times over the past 10 years and the room we stayed in is badly needing a refurb -a hole in the sheet etc .the tea/coffee tray was very basic ,the breakfast ws not as good as previous visits -no fresh fruit salad etc .

staff were all very pleasant


  • April 2015

Holiday Inn Lancaster

Very good cooked breakfast.

Friendly and helpful staff.

  • Matthew McLuckie

  • April 2015

Nice clean hotel, good customer service

The rooms were spacious and very comfortable.

The staff at reception and at the bar were helpful.

  • Alex B

  • March 2015

Happy customer

Children really enjoyed lovely warm pool.

Room plenty big enough for family of four. Bonus that dog could stay in the room too.

  • Michael W

  • January 2015

One night stay in Lancaster

Disappointed to get a room for disabled people because of the low level of the sink but pleased to get such a large room with plenty of space.

  • r singh

  • December 2014

excellent staff, great for kids

We stayed over christmas while visiting family.

The staff were great and even left a stocking on the door for my daughter and another present under the tree in reception - they really made the effort over the festive season and this made a lot of difference over our stay.

the only negative was that the pool (advertised on booking) wasn't open at this time - perhaps to be expect but no the less disappinting for my daughter

Great value and would recommend to others

  • C Graham

  • December 2014

Great value for money

Holiday Inn has once again proven itself.

Great room at a great price. The facilities on offer are first class. Would stay here again tomorrow.

  • Alexander F

  • November 2014


Served the purpose very well, excellent.

  • Chris S

  • November 2014

Good solid hotel

Good location.

Large car park (free for residents). Wifi is expensive, join the free IHG Rewards club for free wifi. Good check in experience, hotel corridors have obviously been freshened up recently. Room and bathroom were clean and tidy. Pleasant staff. All round a very good stay and excellent value. Would use again.

  • S Paton

  • October 2014

One night stay

A basic hotel, OK for one night but more expensive than I would have expected.