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67% would recommend it to a friend
Room was beautifully decorated and spacious.
Staff were friendly and helpful, especially Christian. Thanks a lot to him. Excellent breakfast. Wonderful place, will be back.
nice hotel very good staff
Very good stay good value for money clean modern and good staff with breakfast that was good no complaints I will be back here next time
Great Hotel Midweek - Not at Weekend
Our 4 night stay at the hotel was very enjoyable until the last night which was a Saturday.
We arrived at the restaurant at 8pm to have our usual dinner but were told that the restaurant had stopped serving hot food at 7pm because there had been a corporate event on during the day. We complained to the reception and the hotel manager got involved and told us that there was actually hot food being sold. We sat down and made our choices from the menu but were told by the hotel manager that he would need to check that the choices were available. This rang alarm bells with us but fortunately our choices were available. However when my "gourmet" beef burger arrived it was anything but gourmet. The edges of the burger were rock hard. It had clearly been cooked earlier in the day and then reheated resulting in serious overcooking. I complained to the waiter and was asked if I wanted anything else from the menu but by this time it was late and I just wanted to get out. I have had the gourmet beef burger earlier in the week and it was excellent as was my food on other days. On this particular day it seemed to me that the kitchen was actually closed and that the chef had been "forced" to produce some food for us and ended up serving us something which even a pig would not eat. If I were a professional chef I would be ashamed to serve that. My advice to anyone wanting to stay at the hotel is that during the week it's very good but at the weekend it cares more about it's corporate events than it's residents. If you must stay at the weekend make sure that you don't eat in the restaurant.
Hotel was very nice staff were excellent really enjoyed our stay
Enjoyed ourselves would go back again
Staff & Room
On my booking it said supierior room which it wasnt was two beds pushed together which made the 2 nights sleep very comfortable the room was very small as it was we also requested a balcony then when we got to the room we were on the bottom floor facing a block of apartments.
When i was checkin in the staff wernt very friendly an a bit rude. It was my 1st and last time i would ever stay there the reason we were there was to have a look for a venue for our wedding. There was not a chance i was going to enquire about it after the first 10 minutes of been there, due to the check in and then the service and after checking the room i went down to ask could we change and we were told no. Then on the last day i rang reception for a late check out and i was told it was 40 Euros until 2 o clock, i was shocked. So we packed and checked out by 11.50 am then the girl at the desk told me it was 20 euros until 6pm i had already packed an had my lift on the way.
breakfast was not included in the price of the room
Really lovely hotel, quite a distance from Dublin city center, but the LUAS station is a few minutes walk away and is really efficient.
Buy a 72 hour Leap Card for 20 Euros which you can use all the public transport in Dublin for the best value.
Tatty, noisy and would not recommend - tried to move to another hotel!
The hotel is on an extremely busy road and it is very hot in the building which means you need to open a window or door onto a balcony.
Great, but the noise was intolerable. The balconies are divided by some flimsy structure which does not completely block the gap and we had folk outside on their balcony smoking which allowed for the smoke to blow straight into our room. The entire hotel is tatty and tired. The chairs in the restaurant are worn through, wherever you look there are broken things e.g. Light fixtures, door handles hanging off. A lot of patching up has been done. Chairs are badly marked and stained, I felt like I did not want to sit on any of them
The breakfast area was filthy. The cover over the hot food was so dirty and more than one day which shows it was not cleaned. There was tacky spilt juice on the counter, again both days.....just dirty. The breakfast was fair, the hot food had been there for ages and was not appetising at all. Ask for poached eggs me as they were good opposed to eating fried / scramble eggs that looked like rubber. The evening pub meal was reasonable. What I must add is the staff were very friendly in particular a I young lady from Cameroon - very friendly and helpful as was the duty manager. We had to change our room as the lock of the balcony door in out initial room was hanging by one very small screw. They changed our room and were very apologetic. Finally, I did not feel safe walking in huge area after dark with my daughter ( I am not neurotic either!) but as the car hire lady commented..."the rough side of town"