- Very Good
- 40 guest reviews
"Only problem we had was that we booked dinner at reception by the receptionest for 7.00 when we arrived for dinner at 7.00 in the restaurant..."
"Nice hotel, the room was good with lots of space. One minor criticism was that it was a fixed shower head but otherwise no complaints on the..."
"I cannot find fault with the hotel. I booked through LateRooms.com, on arrival it became apparent that there had been a mistake regarding my..."
"Hotel was very nice the only let down we had was the meal in the evening service was very poor..."
"Two kids and two adults stayed in room 280 ,Friendly Hotel with good bar / food facilities. The decor is a bit dated in the room and had to..."
About the hotel
A modern independent hotel with 106 bedrooms and executive suites including 1 self contained apartment - Consecutive winner of the North Wales Tourist Board and Investor in People - Ideally located close to the historic town of Chester - all major motorway networks and Deeside Business Park - Part of the Best Northern Hotels Group and offering a professional and friendly service - The hotel is ideally located for both the business executive with activities in the North Wales region including Chester as well as leisure travellers who are seeking a centrally located location to all of North Wales - The hotel also has conference centre facilities - Offering the Orchard Restaurant and Archers Bar and Restaurant with facilities such as squash courts on-site with golf - fishing - horse-riding and theatre all available locally
Showing Tuesday 13 October 2015 to Wednesday 14 October 2015Change Search
- Disabled Facilities
- Hotel services
- 24 Hour Reception , Limited Hours Room Service , Laundry/Valet Service , Wake Up Call Available
- Restaurant , Bar
- Golf 18 Hole
- In room facilities
- Safety Deposit Box
- Family friendly
- Pets Allowed
- Doctor on call , Porter
Useful Info Show/hide
- From 14:00 hours
- Until 11:00 hours
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are allowed
85% would recommend it to a friend
Constant crowing from several cockerels from 4:30am, tired room stuk in the 70s
Starting at 4:30 am in the morning there was constant crowing from several cockerels, this chorus went on constantly for the remaining hours until we had no option but to leave.
I was dismayed to find there were a range of chicken coups within few hundred metres from our window. As the windows were tired (rotting wood), even closed tightly it made no impact on the noise levels. The hotel room in general was very tired and stuck in the 70s. Free Wi-Fi was somewhat misleading. The WiFi was limited to specific areas despite no mention of these limitations on Late-rooms. Equally, you have to 'request' the WiFi password whereas it should be given freely to 'paying guests' on registration - especially as the room we stayed in was the furthest from reception. The hotel must have known there was an issue with cockerels keeping guests in that part of the hotel awake. Perhaps late-room customers are ushered away to the 'noisy' part of the hotel which I find it wholly unacceptable when the rate is on par with the majority of other reputable main hotel chains sourced via Late-Rooms - minus the chicken farm. The hotel were given the chance to respond to my concerns, however, they were dismissive and failed to see there was an 'obvious' issue. One which the photo suggests other wise.
Only problem we had was that we booked dinner at reception by the receptionest for 7.00 when we arrived for dinner at 7.00 in the restaurant we were told that a coach party was booked in and there was no room .
we were taken into the bar area/bistro ware we were given a table and bar menu this was not what we were expecting at all if we had wanted the bar we would of bookd it, we asked for the restaurant menu and chose from that and the wine list lovely meal and wine we had 3 courses each, if it hadnt been for the waitress who lookd after us and apoligised for the issue it would of spoilt our stay with you,the waitress was a mature lady with silver hair and glasses im afraid i didnt catch her name but she was great and saved the evening, Well done to her.