Old Swan Hotel

4

Swan Road, Harrogate, HG1 2SR

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About the hotel

The Old Swan Hotel is a prestigious hotel in the heart of Harrogate, within walking distance of local attractions including the Harrogate International Centre, Valley gardens, local bars and restaurants. The Old Swan Hotel is famed as the hiding place for Agatha Christie during her disappearance in 1926, and was the location of the film 'Agatha' starring Dustin Hoffman and Vanessa Redgrave in 1977. The hotel boasts 136 well appointed, contemporary styled bedrooms including singles, twins, doubles, executive upgrades, suites, four-poster suites; all with stylish en-suite bathrooms.

Free car parking for up to 200 cars. The hotel also offers WiFi throughout the public areas and in the guests bedrooms. Please note all our bedrooms are non smoking. Dinner, served in the magnificent Wedgwood Room, offers classic and contemporary dishes in traditional splendour using the freshest of ingredients.

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Room Availability

Showing Friday 4 September 2015 to Saturday 5 September 2015

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Facilities Show/hide

Main
Disabled Facilities
Hotel services
24 Hour Reception, 24 Hour Room Service, Wake Up Call Available
Other
Wedding Licence, Lift to all floors
Business
Wi-Fi Available, Meeting Facilities, Wi-Fi Available In Public Areas, Business Centre, Private dining services
Dining
Restaurant, Lounge Menu, Bar
In room entertainment
TV, Satellite TV, [Channels] News, [Channels] Sky Sports
In room facilities
Tea/Coffee making facilities in each room, Hairdryer in each room, Trouser press in each room, Iron And Board In Each Room, Telephone In Each Room
Family friendly
Interconnecting rooms available
Accessibility
Disabled Access Public Areas, Disabled Access Bedrooms, Disabled toilets on ground floor, Wheelchair Access, Wheelchair Access To Reception, Wheelchair Access To Restaurant, Wheelchair Access To Bar, Wheelchair Access To Conference Rooms, Wheelchair Access To Disabled Car Parking Spaces

Useful Info Show/hide

Check-in
From 14:00 hours
Check-out
Until 11:00 hours
Important information
The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets
Pets are not allowed

Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Good

All reviews (103)

62% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • Paul Hodges

  • August 2015

A bleak breakfast

This is a joint response from myself and my wife.

We both stayed at this hotel which, as the scores show, is generally very good. Our one area of concern was the real but potentially soluble problem of breakfast service. It seemed to us that there was insufficient staff on duty to meet the high demand and no visible overall managerial direction of those who were on duty. The available staff were clearly very committed but under considerable pressure and urgently in need of additional support. The situation was reflected in a high number of uncleared tables, a shortage of some basics which were either not replaced or could not be replaced ('I'm afraid we've run out of marmalade but there is strawberry jam, honey and nutella'), and some 'interesting' responses to other queries ('No spoons on the table. Oh, you must be sitting at an uncleared table.' Oh, you are not sitting at an uncleared table?In that case, the spoons must have been taken by other guests'). We did not think the breakfast experience acceptable in a 4 star establishment and were puzzled because the rest of the hotel's provision is good. Several guests told us that criticism of breakfast provision is a leit motif of customer reviews so why, if this is the case, is nothing apparently being done. Most guests give advanced notice of their stay, so numbers can be projected in advance. And can a hotel really 'run out of marmalade'. And if the answer to this question is really 'yes', couldn't someone be found to nip out to the corner shop rather than bring forward the tea menu?

  • K Gee

  • May 2015

A night away in harrogate

Firstly a nice 3.5/4 star hotel with attentive staff and pleasant public rooms.

I booked two executive rooms for two couples, allocated 157 and 158, nice big rooms on the side but any hotel should provide a good nights sleep and this I'm afraid fell down on room heat comfort. On a warm but not hot May night the room was hot and stuffy. Window opening was severely restricted I guess for security reasons, but even when opened max with the heavy curtains drawn the ventilation was almost non existent. Why the rooms were so poorly ventilated and hot whilst all other public areas were normal I do not know.

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