- 103 guest reviews
"This is a joint response from myself and my wife. We both stayed at this hotel which, as the scores show, is generally very good. Our one ar..."
"Firstly a nice 3.5/4 star hotel with attentive staff and pleasant public rooms. I booked two executive rooms for two couples, allocated 157..."
"As repeat customers we chose to stay at The Old Swan again, having enjoyed our previous stay. Classy, without being pretentious and ideally..."
"Lovely old hotel would stay again, central location clean and comfortable - no complaints..."
"Nothing much to complain about - we mentioned a couple of suggestions with the Desk - but nothing really to get excited about. The breakfast..."
About the hotel
The Old Swan Hotel is a prestigious hotel in the heart of Harrogate, within walking distance of local attractions including the Harrogate International Centre, Valley gardens, local bars and restaurants. The Old Swan Hotel is famed as the hiding place for Agatha Christie during her disappearance in 1926, and was the location of the film 'Agatha' starring Dustin Hoffman and Vanessa Redgrave in 1977. The hotel boasts 136 well appointed, contemporary styled bedrooms including singles, twins, doubles, executive upgrades, suites, four-poster suites; all with stylish en-suite bathrooms.
Free car parking for up to 200 cars. The hotel also offers WiFi throughout the public areas and in the guests bedrooms. Please note all our bedrooms are non smoking. Dinner, served in the magnificent Wedgwood Room, offers classic and contemporary dishes in traditional splendour using the freshest of ingredients.
Showing Friday 4 September 2015 to Saturday 5 September 2015Change Search
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- Disabled Facilities
- Hotel services
- 24 Hour Reception, 24 Hour Room Service, Wake Up Call Available
- Wedding Licence, Lift to all floors
- Wi-Fi Available, Meeting Facilities, Wi-Fi Available In Public Areas, Business Centre, Private dining services
- Restaurant, Lounge Menu, Bar
- In room entertainment
- TV, Satellite TV, [Channels] News, [Channels] Sky Sports
- In room facilities
- Tea/Coffee making facilities in each room, Hairdryer in each room, Trouser press in each room, Iron And Board In Each Room, Telephone In Each Room
- Family friendly
- Interconnecting rooms available
- Disabled Access Public Areas, Disabled Access Bedrooms, Disabled toilets on ground floor, Wheelchair Access, Wheelchair Access To Reception, Wheelchair Access To Restaurant, Wheelchair Access To Bar, Wheelchair Access To Conference Rooms, Wheelchair Access To Disabled Car Parking Spaces
Useful Info Show/hide
- From 14:00 hours
- Until 11:00 hours
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
62% would recommend it to a friend
A bleak breakfast
This is a joint response from myself and my wife.
We both stayed at this hotel which, as the scores show, is generally very good. Our one area of concern was the real but potentially soluble problem of breakfast service. It seemed to us that there was insufficient staff on duty to meet the high demand and no visible overall managerial direction of those who were on duty. The available staff were clearly very committed but under considerable pressure and urgently in need of additional support. The situation was reflected in a high number of uncleared tables, a shortage of some basics which were either not replaced or could not be replaced ('I'm afraid we've run out of marmalade but there is strawberry jam, honey and nutella'), and some 'interesting' responses to other queries ('No spoons on the table. Oh, you must be sitting at an uncleared table.' Oh, you are not sitting at an uncleared table?In that case, the spoons must have been taken by other guests'). We did not think the breakfast experience acceptable in a 4 star establishment and were puzzled because the rest of the hotel's provision is good. Several guests told us that criticism of breakfast provision is a leit motif of customer reviews so why, if this is the case, is nothing apparently being done. Most guests give advanced notice of their stay, so numbers can be projected in advance. And can a hotel really 'run out of marmalade'. And if the answer to this question is really 'yes', couldn't someone be found to nip out to the corner shop rather than bring forward the tea menu?
A night away in harrogate
Firstly a nice 3.5/4 star hotel with attentive staff and pleasant public rooms.
I booked two executive rooms for two couples, allocated 157 and 158, nice big rooms on the side but any hotel should provide a good nights sleep and this I'm afraid fell down on room heat comfort. On a warm but not hot May night the room was hot and stuffy. Window opening was severely restricted I guess for security reasons, but even when opened max with the heavy curtains drawn the ventilation was almost non existent. Why the rooms were so poorly ventilated and hot whilst all other public areas were normal I do not know.