Palace Hotel - The Hotel Collection


Palace Road, Buxton, SK17 6AG

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About the hotel

The spa town of Buxton is in the heart of the Peak District, one of Britain's most beautiful national parks. Famed for the healthy properties of its mineral water, the area offers stunning scenery with dramatic cliffs, waterfalls and caves. The hotel is renowned locally and nationally for its standards of customer service, cuisine and accommodation.

The beautiful Victorian architecture is matched by richly decorated rooms, and the hotel successfully combines traditional heritage with state-of-the-art facilities. It is the perfect base to visit the Peak District whatever the nature of your stay. All 122 bedrooms including 4 suites are very well furnished and equipped to the standard you would expect from a 4 star hotel. Most rooms have wonderful views over the town of Buxton and gardens. The hotel has excellent leisure facilities that include a 14-metre swimming pool. Perfect for relaxing or energising your stay. The Dovedale Restaurant offers excellent cuisine and fine wines in a relaxed and peaceful environment.

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Room Availability

Showing Wednesday 3 June 2015 to Thursday 4 June 2015

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Facilities Show/hide

Hotel Non-Smoking Throughout, Disabled Facilities
Hotel services
24 Hour Reception, 24 Hour Room Service, Limited room service for hot food, Concierge, Wake Up Call Available, Currency Exchange
Family friendly
Babysitting services, Cots available, Pets Allowed
Wedding Licence, Doctor on call, Porter, Lift to all floors
Car parking available onsite
Wi-Fi Available, Meeting Facilities, Wi-Fi Available In Public Areas, Wi-Fi Available In Rooms, Business Centre, Private dining services
Restaurant, Lounge Menu, Bar, Breakfast to go
Gymnasium, Indoor Pool, Fitness Centre, Sauna, Steam Rooms, Massage, Beauty Salon/Manicure, Solarium
In room entertainment
TV, [Channels] News, [Channels] Movies (Pay Per View), [Channels] Music, [Channels] Childrens, Radio
In room facilities
Tea/Coffee making facilities in each room, Hairdryer in each room, Telephone In Each Room
Disabled Access Public Areas, Disabled toilets on ground floor, Wheelchair Access, Wheelchair Access To Reception, Wheelchair Access To Restaurant, Wheelchair Access To Bar, Wheelchair Access To Conference Rooms, Wheelchair Access To Leisure Facilities, Wheelchair Access To Disabled Car Parking Spaces

Useful Info Show/hide

From 15:00 hours
Until 11:00 hours
Important information
The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets are allowed

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (61)

57% would recommend it to a friend


Customer service


Food quality

Room quality


  • mary g

  • April 2015

Four Star Hotel?!!!

Location and size of hotel is good.

Near to town centre but with decent size grounds and nice view. Car parking not included in price of room. Booked a double - but room was converted twin with beds pushed together. No bedside table or light on one side and because bed head was fixed to wall - nothing to lean back on on one side.

Spent ages looking for hair dryer. Had to ask for one at reception as was not in room. Stingy amount of milks for tea and coffee. Asked at reception for more. They could not find any : (

No "do not disturb" sign for door. Asked at reception - who took an age to find one. Other things not right with room, but we were reluctant to mention as service so poor and slow. ( Bath did not drain properly and toilet seat fell off!!). Overall hotel was a nice space but needs money spent on decor / fixtures and fittings and does not deserve four star rating as customer service very poor.

  • Nick A

  • March 2015

Looks good on the outside

Looks good as a hotel, but once out of the areas that are public areas, the Bedrooms are tired, My room had peeling paper on the ceiling.

The beds were not comfortable at all, there was a draught from the badly closing windows. There was no power socket near the bed to charge you phone

The bathroom was tired and needed a refit,

The shower would be good if you were 5ft something but as a 6ft3 man it was no where near adequate. The hot water ran out after about 4 minutes. The breakfast was brilliant, the staff were attentive and polite. This hotel just needs some investment to be honest

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