- Very Good
- 114 guest reviews
"Spacious room. Bathroom in need of refurbishment Black mold spots above the shower and heated towel rail wire exposed...."
"Reception staff were really friendly. Room was excellent. Very comfortable. Main meal in restaurant was average. More like a pub meal and ex..."
"Arriving at The Brook Hotel it looked a bit seventies in aspect but beyond that we could have no complaints. The rooms were spacious and cle..."
"The Best Western Brook Hotel was in a very good location for our stay in Norwich. We could access the areas of the city that we needed to, a..."
"Staff very helpful when I locked my keys in my car and the RAC were going to be 2 hours and I was already late for a meeting. The Manager ca..."
About the hotel
BEST WESTERN Brook Hotel is an independent 3 star hotel on the outskirts of Norwich, just 10-15 minutes drive from the City Centre, Norwich International Airport and the Norfolk & Norwich University/Hospital. The Hotel also benefits from a great location just off the main Ring Road and the A47 for the major routes in and out of the area. The hotel offers 80 spacious en-suite bedrooms including a Luxury VIP Suite, Fantastic Restaurant and Bar, FREE Wi-Fi and FREE Parking.
24 hour front desk and 24 hour room service. We are a pet friendly hotel allowing dogs to stay in our dog friendly rooms with a small extra fee, please contact us in advance to arrange one of these rooms if you are bringing your companion with you. Great relationships with local businesses means you can benefit from discounts at a top local health club and golf course when you stay with us. With so much choice in the area finding the right hotel can be bewilderin so here at the BEST WESTERN Brook Hotel we want to make sure your stay is perfect in every way, from the moment you arrive!
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- Hotel Non-Smoking Throughout, Disabled Facilities
- In room facilities
- Air conditioning in rooms, Tea/Coffee making facilities in each room, Hairdryer in each room, Telephone In Each Room
- Hotel services
- 24 Hour Reception, 24 Hour Room Service, Limited room service for hot food, Laundry/Valet Service, Wake Up Call Available
- Family friendly
- Cots available, Interconnecting rooms available, Pets Allowed
- Wedding Licence, Porter, Ground floor bedrooms, Public Air Conditioning
- Car parking available onsite
- Wi-Fi Available, Meeting Facilities, Wi-Fi Available In Public Areas, Wi-Fi Available In Rooms, Business Centre, Secretary Service, Private dining services
- Restaurant, Lounge Menu, Bar, Breakfast to go
- In room entertainment
- TV, Satellite TV, [Channels] News, [Channels] Movies (Pay Per View), [Channels] Foreign (European), [Channels] Foreign (Other), [Channels] Music, [Channels] Childrens
- Disabled Access Public Areas, Disabled Access Bedrooms, Disabled toilets on ground floor, Wheelchair Access, Wheelchair Access To Reception, Wheelchair Access To Restaurant, Wheelchair Access To Bar, Wheelchair Access To Conference Rooms, Wheelchair Access To Disabled Car Parking Spaces
Useful Info Show/hide
- From 14:00 hours
- Until 11:00 hours
- The LateRooms.com rates for BEST WESTERN Brook Hotel in Norwich are the total price of the room and not the 'per person' rate. All prices are inclusive of all local taxes.
- Pets are allowed
Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
73% would recommend it to a friend
Terrible experinance at this hotel never again
Our room was dirty, was booked a double bed but was given single beds.
Staff were not helpful nor very polite. We paid £89 for the night. I would not have stayed there if I had of had anywhere else to go. It was just dirty and unpleasant.
BEST WESTERN Brook Hotel
Bathroom in need of refurbishment Black mold spots above the shower and heated towel rail wire exposed.