- 52 guest reviews
"Upon entering the hotel all seemed pleasant, very nice foyer etc. We passed lots of very nice doors to reach our room, but as we went throug..."
"I had a lovely relaxing stay here. The staff were friendly and helpful and the food was great. I enjoyed an early morning swim before breakf..."
"Hotel was lovely to stay at, Room was comfortable although there was a bit of wallpaper peeling and bathroom was a bit cramped but overall a..."
"Stayed here for 1 night in a suite, lovely big clean room, massive bed. Had meal in restaurant which was good. Had breakfast in our room whi..."
"After a day of shopping at Cheshire Oaks, me and my daughter arrived at the hotel. I choose this hotel over the Premier inn, as it had spa f..."
About the hotel
Modern 3 star hotel minutes from J5 of the M53. Located 8 miles from Chester. 11 miles from Liverpool & the Beatles Museum 7 miles from The Blue Planet Aquarium and 7 miles from Chester Zoo with Ellesmere Port only 5 miles away.
Close to Cheshire Oaks Shopping Outlet. Free WiFi throughout, free parking & complimentary use of our leisure facilities. All rooms offer flatscreen TV with Freeview channels, tea/coffee making facilities, trouser press & hairdryer
Showing Sunday 1 May 2016 to Monday 2 May 2016Change Search
- Disabled Facilities
- Hotel services
- 24 Hour Reception
- Indoor Pool
- In room facilities
- Safety Deposit Box
- Lift to all floors
- Wi-Fi Available In Public Areas , Secretary Service
Useful Info Show/hide
- From 14:00 hours
- Until 12:00 hours
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
65% would recommend it to a friend
Budget room but high price
Upon entering the hotel all seemed pleasant, very nice foyer etc.
We passed lots of very nice doors to reach our room, but as we went through the last corridor fire door the hotel room doors changed, they were old, this was disheartening. The room was old and tardy looking but the bathroom was nice, however in the morning the shower was intermittent. There was a chain on the door!. we used it but it was unnerving that it was there!.
Customer Service? Really?
Light fittings hanging off the wall, radiator didn't work, changing rooms for pool/spa reminded me of my old school changing rooms, steam room tatty.
Telephone in the room was dead. Above all woken in the night by some really loud noises, expecting a drunken guest.....no... it was a member of the night staff doing something. When I asked him if he could be a little quieter the amount of disregard and bad attitude from him I received is something I have never experienced before in a hotel and walked off whilst speaking to him. At this point my shocked partner and 10 year old son who heard all of this I decided to get fully dressed to go to reception to see if another member of staff was available and if not to continue my conversation with this particular member of staff. 10 minutes I waited at the reception with the front door open and nobody in site. Not one member of staff showed up, meaning anyone could have entered the hotel and done anything in that time. At that point I returned to my room as I wasn't losing anymore sleep over someone who clearly doesn't understand or know how to show any form of customer service. Avoid - Outdated, shabby, and that's just in reference to customer service