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Mercure Chester North Woodhey House Hotel

3

Berwick road West Welsh road, Little Sutton, ELLESMERE PORT, CH66 4PS

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About the hotel

Modern 3 star hotel minutes from J5 of the M53. Located 8 miles from Chester. 11 miles from Liverpool & the Beatles Museum 7 miles from The Blue Planet Aquarium and 7 miles from Chester Zoo with Ellesmere Port only 5 miles away.

Close to Cheshire Oaks Shopping Outlet. Free WiFi throughout, free parking & complimentary use of our leisure facilities. All rooms offer flatscreen TV with Freeview channels, tea/coffee making facilities, trouser press & hairdryer

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Room Availability

Showing Sunday 1 May 2016 to Monday 2 May 2016

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Facilities Show/hide

Main
Disabled Facilities
Hotel services
24 Hour Reception
Leisure
Indoor Pool
In room facilities
Safety Deposit Box
Other
Lift to all floors
Business
Wi-Fi Available In Public Areas , Secretary Service
Dining
Bar

Useful Info Show/hide

Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Important information
The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets
Pets are not allowed

Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Good

All reviews (52)

65% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • Susan M

  • April 2016

Budget room but high price

Upon entering the hotel all seemed pleasant, very nice foyer etc.

We passed lots of very nice doors to reach our room, but as we went through the last corridor fire door the hotel room doors changed, they were old, this was disheartening. The room was old and tardy looking but the bathroom was nice, however in the morning the shower was intermittent. There was a chain on the door!. we used it but it was unnerving that it was there!.

  • Anthony Twist

  • April 2016

Customer Service? Really?

Light fittings hanging off the wall, radiator didn't work, changing rooms for pool/spa reminded me of my old school changing rooms, steam room tatty.

Telephone in the room was dead. Above all woken in the night by some really loud noises, expecting a drunken guest.....no... it was a member of the night staff doing something. When I asked him if he could be a little quieter the amount of disregard and bad attitude from him I received is something I have never experienced before in a hotel and walked off whilst speaking to him. At this point my shocked partner and 10 year old son who heard all of this I decided to get fully dressed to go to reception to see if another member of staff was available and if not to continue my conversation with this particular member of staff. 10 minutes I waited at the reception with the front door open and nobody in site. Not one member of staff showed up, meaning anyone could have entered the hotel and done anything in that time. At that point I returned to my room as I wasn't losing anymore sleep over someone who clearly doesn't understand or know how to show any form of customer service. Avoid - Outdated, shabby, and that's just in reference to customer service

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