Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
60% would recommend it to a friend
The member of staff on reception, was not helpful and borderline rude
The member of staff on reception, was not helpful and borderline rude.
I felt that I was an inconvenience and he had better things to do. You have to pay £3.50 to park there, and then there were no spaces, I had to wait until someone had left the restaurant before I could park for the evening.
Hotel Mehfil Heathrow
Welcoming staff. Very clean and of professional standard.
great cheap place to go to near shopping center and tube station connecting you to various places
Another enjoyable stay
thank you for another enjoyable stay at The Mehfil and it was a pleasure meeting Shona.
See you again in February.
One of the worst experiences of my life.
Me and girlfriend booked the hotel on the fact that it had good reviews, but we're shocked to find a dirty room with urine left in the toilet and dirt on the walls.
I went to complain and was shown a new recently cleaned room, this room was also dirty and had stains on the fresh sheets. I stated I didn't want to stay and that I wanted my money back to which the employee protested and we eventually checked one more room to find the same issues in this room as well. I was told I wasn't entitled to a refund and after a lot of arguing I finally received one night of my two nights refunded but they refused to give me a full refund. The employee then went to see if the manager would allow a full refund they both left the room and spoke in a foreign language before the employee returned and said no, at this point the manager stepped outside for a cigarette and wanted nothing to do with the situation. Me and my girlfriend left feeling as though we had been robbed and it put a real downer on what was meant to be a nice weekend for us. I would recommend no one stay at this hotel and to search elsewhere.