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84% would recommend it to a friend
Not up to standard
Stay at the Russell often but this time it wasn't up to its usual standards.
It was a very short overnight stay but the wifi didn't work and the shower was far from hot. Will make me consider other options when I require another last minute stay in London.
Overnight stay 2nd February 2016
Atmospheric room well equipped.
Great breakfast. Friendly staff. Well located.
Booked for my daughter and partbner on their visit from Australia
My daughter's partners first visit to UK and he was impressed with the hotel, full of character and history.
He loved the breakfast. They really enjoyed their stay.
Good Quick room
Enjoy our stay at the hotel, clean nice decor and friendly.
Loud fan noise from outside our window
Very small for value for money
Windows wouldn't open
Room was very warm and no air con
TV kept cutting out had to keep asking for someone to come and fix it.
Hotel Russell Square
What a great hotel.
Looks grand. standing over looking the park. Great location for London break.
Marble pillars on staircase. A trip back in time to where. Places were built properly. Rooms due suffer from the noise of traffic but it is the city. Nowhere is quiet . would definitely recommend this hotel.
overnight stay for theatre
Room was comfortable but only two cups and milks provided for a family room.
Cocktails in bar were not cold and surcharge was added to bill without informing us. We had to wait 35 minutes for room to be ready but were given complimentary drinks. Staff were welcoming and good position for theatre and restaurants. Might stay again.
Late late booking
Stranded at station and had to book in last minute.
Hotel room and service were excellent.
Lovely service from the front of house staff