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85% would recommend it to a friend
The Hotel Russell is in an excellent location for Central London.
The hotel staff were extremely helpful and friendly. The food was very good and the room were clean and tidy. I wouldn't hesitate to recommend this hotel.
excellent value / great service very helpful staff and great location.
Good reasonably priced stay in a reasonble size room
Not exciting or impressive but not bad for the price.
Decent size room and ensuite; comfy bed; good checkin service, Qs at breakfast; no minibar.
Lovely base to explore London
I stayed here with various members of my family, I had a double room which was really comfortable and spacious (in comparison to other London hotels).
The staff were so friendly and helpful, I loved the feel of the hotel, it has so much character and you could easily imagine that your on the set of a miss marple. Would definitely stay here again, lovely lovely hotel.
The hotel is attractive, and located on a lovely square in Bloomsbury, only a short walk from the nearest Underground station.
The chief problem with the room is that it was freezing. The heating system did not work. A space heater was provided, but, given the poorly fitting windows in the room and especially the bath, was inadequate. I would stay here again only in summer.
This hotel was nothing like the photographs, I was disappointed by the level of customer service I received also.
I asked to change rooms as the room I was put in originally was seriously below par. The room service was awful (we waited 45 minutes for drinks to be delivered to our room), the phone didn't work, the receptionist on arrival was rude, the dinner we had was embarrassingly overpriced, and the room was dated. Apart from being upgraded to a marginally better room I really did not enjoy my stay, and I will not be returning. Having booked through laterooms I can safely say that even at the discounted price this hotel is asking too much for a room.
Excellent hotel and friendly staff only quip is at the price you pay.
even though it's discounted I personally think breakfast should be included as at £19.99pp on top of your stay is a bit much but apart from that fantastic hotel.
A friendly and very helpful team
The staff at Hotel Russell are superb-especially the door man (there seemed to be only one the weekend Jan 24 & 25)-a lovely welcome back to the hotel.
Excellent hotel and location
My wife and I stayed at the Hotel Russell to celebrate her 30th birthday and thoroughly enjoyed our stay there.
I booked a Junior Suite and requested a room high up with good views and the staff were very helpful in providing the room we were hoping for. Despite the age of the window fittings the a/c made up for any drafts and we were never cold in the room, the noise from the a/c even helped to drown out some of the traffic noise (unavoidable in almost any hotel in London). Location was perfect to get to both the West End and Euston, with easy access to shopping districts.
Wonderful surroundings and a huge bed.