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84% would recommend it to a friend
Great customer service
When I booked in, reception couldn't have been more helpful, they found maps and gave me directions as well as being very friendly and professional.
An excellent & warm welcome after a difficult journey to London.
Excellent hotel great room good for business travel
The room was quiet and its the first time I have ever had in London with sufficient light to work without having to feel like a bat in a cave.
Good proportions, clean, carpet not just a thin covering as so many places. Public areas were really nice and corridors not the depressing areas often seen. Staff at reception were outstanding and bathroom a joy for a single room not cramped at all. Temperature in room easy to control and when I left important items in room on last day I rang they saved them and all was safe. The staff at this hotel have improved from last stay. Breakfast good only a short queue on a couple of days and service very good. Great welcome from staff in dining room.
Excellent quality hotel in good central location
I have stayed at this hotel on several occasions and have always greatly enjoyed the experience.
Quality of accommodation and service is excellent and the hotel is well located for access to any central London attraction or business centre.
A great hotel.
Excellent location - tube station next door, Euston station 15 minute walk away. Convenient for West End theatres. Helpful friendly staff. Clean quiet rooms. Will definitely use it again.
All round very good for the price in London.
Staff were excellent, room more than acceptable. Will definitely stay here again.
Hotel Russell - impressed
Got a great deluxe room with separate work area.
Amazing room and loved the proper hairdryer and mirror. Great shower and I was really impressed. Didn't know how it would be as never stayed here but London fashion week and Brit awards meant I chose here and I would definitely go back.
Spacious room very clean comfy bed
Delighted with the size of the room especially for a London hotel even a little side area to be able to work in seperate from the main bedroom which had two double beds.
Only little issue was windows a bit drafty and hence traffic news but in London this is to be expected.
Handy for Russell Square, underground and Holborn.
Enjoyed my stay. Friendly helpful staff.
Excellent clean and friendly.