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Reviews - Hotel Russell


1-8 Russell Square, London, WC1B 5BE

Price From 201.48 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (414)

83% would recommend it to a friend


Customer service


Food quality

Room quality


  • Sharon M

  • October 2015

I was really disappointed in my visit.

My room was small but that was not a problem, there was used cotton bud on the bathroom floor. The biggest issue was the noise from the kitchen fans which sounded as if they were right outside my bedroom window. As the hotel is old the windows were not sealed very well and with the fans and the cold air the blind kept moving. I had to block it with pillows to hold in place. I called reception and the only other room was at the front of the building and with the traffic I was advised that my room would probably be quieter. The fan shut down around 11.30 and restarted at 5.30, so I didn’t get a good night’s sleep.

  • Crystal S

  • October 2015

wonderful hotel stay!

It was an overall lovely stay I found it easy to find as a tourist.

The room was a good size very neat. I would however recommend double glazing I was in room 340 and could hear alot of outside noise from the back of the hotel.

  • Michael H

  • October 2015

Good hotel, needs refurbished, not worth the money

Had a twin room, 249 for one night in a room that had holes in the bath, scratched surfaces, sealed Windows, and was ridiculously small.

Not really good enough, and such a shame considering the hotel itself looked beautiful but has seen better days. Staff were excellent though. Get the furniture sorted.

  • Patricia R

  • October 2015

Hotel Russell

Very comfortable night stay.

I would stay there again.

  • Nick M

  • September 2015

Bit of business bit of pleasure

A Grand hotel in a great location, fast and efficient check in, 12 noon check out......perfect.

Nice to see that the original features have been kept that added to the grand exterior still being experience throughout the hotel. Opposite a nice relaxing park area and conveniently located by the tube. A great find and will be staying again.

  • Tony B

  • September 2015

Hotel Russell

Very convenient location.

  • Aongus Loughlin

  • September 2015

  • T Cocker

  • September 2015



  • R Godinho

  • September 2015

Bathroom could be better...

Bathroom had a stagnant water smell and was very small, shower keeps going hot and cold, and breakfast not included with the high price.

  • Carole Gent

  • September 2015

Excellent base

Fabulous hotel with very friendly and professional members of staff at all levels.

In an excellent central location. Clean spacious room. Very good breakfast