Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
83% would recommend it to a friend
Booked for my daughter and partbner on their visit from Australia
My daughter's partners first visit to UK and he was impressed with the hotel, full of character and history.
He loved the breakfast. They really enjoyed their stay.
Good Quick room
Enjoy our stay at the hotel, clean nice decor and friendly.
Loud fan noise from outside our window
Very small for value for money
Windows wouldn't open
Room was very warm and no air con
TV kept cutting out had to keep asking for someone to come and fix it.
Hotel Russell Square
What a great hotel.
Looks grand. standing over looking the park. Great location for London break.
Marble pillars on staircase. A trip back in time to where. Places were built properly. Rooms due suffer from the noise of traffic but it is the city. Nowhere is quiet . would definitely recommend this hotel.
overnight stay for theatre
Room was comfortable but only two cups and milks provided for a family room.
Cocktails in bar were not cold and surcharge was added to bill without informing us. We had to wait 35 minutes for room to be ready but were given complimentary drinks. Staff were welcoming and good position for theatre and restaurants. Might stay again.
Late late booking
Stranded at station and had to book in last minute.
Hotel room and service were excellent.
Lovely service from the front of house staff
Great Hotel in a Great Location
I stayed in a single room on the fourth floor overlooking Russell Square.
The room was quite small but perfectly formed with a very nice and large bathroom. Had some trouble connecting to the free wifi but with help from the very helpful people on the reception desk did manage to connect. Once connected all worked fine with good fast internet connection. Room was very good value for money, I did not have breakfast in the hotel this time but have had a good breakfast there in the past. This hotel is a very friendly establishment and is located about as centrally as one can get as it is just a short walk to the West End and Covent Garden and there is also the Russel Square tube just around the corner, Just can't go wrong with this hotel.
Great unassuming service
Response from hotel
Thank you for your review. We are delighted that you enjoyed the exceptional service provided by our team as we strive to create a memorable experience for all of our guests.
I do hope that we will have the pleasure of welcoming you back to Hotel Russell in the future.
Guest Relations Executive