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94% would recommend it to a friend
Great hotel, excellent room, faultless staff
Exceeded our expectations, really luxurious room which was really quiet, even though it was at the front near the road.
Staff were very helpful and courteous and couldn't do enough for us. Breakfast pretty pricey, although didn't sample it, so maybe it was worth it. Didn't have to go very far to find a delicious alternative however. Overall, great value for money and great location - we'll be back.
When we return to London, I shall not hesitate in booking this hotel again.
Room, food & the staff are fantastic, nothing is too much trouble.We were very reluctant to leave. The staff at this hotel are a credit to the company and their profession & we are very much looking forward to our next visit.
Room not ready.
Room not as good as described. Small and standard fittings. Shower was excellent though
No food eaten at hotel due to prices. Customer service was good but there appeared to be a lack of staff, hence the delay upon arrival. Also not wise to discuss departmental issues in front of customers.
Nice but expensive
A very good hotel.
Anywhere but london it wouldn't be very good value for money but in london there isn't a lot you can do about that, everywhere is overpriced in London as I learned on our trip. Lovely staff though and a really nice once in a while experience
From the moment we enter this hotel we were welcomed by the wonderful staff and this continued throughout our stay.
Beautiful room with lots of character with lovely little touches, robes, slippers lovely toiletries. We also had afternoon tea in the conservatory which was great with so much food. Breakfast with lots of choice both continental and full english. We will be back
Excellent hotel and very close to both British Museum and theatres
I had viewed this hotel on the internet and was somewhat scepical that it would be as good as it appeared for the price.
However, I need not have been concerned. The hotel is a gem and I will certainly stay again - I'm already planning a long weekend with my wife in the spring. The staff are very attentive and friendly; the room was clean and spacious (I was in a standard double) and the restaurant was excellent. Whilst only a short walk from the British Museum, it is also possible in 15 minutes to walk into theatre land - no need to take that nasty tube - although it is close to Russell Square tube station if required. Altogether a very pleasant, if too short, stay.
Loved the bar!
Was in London for meetings.
Room was very nice. Best part was the bar and more particularly the bar staff. Very welcoming and excellent service. Lady was playing the piano and singing, but not in a too loud you can't hear your friends way. Mmm...sliders. Wine was good quality.
Montague on the Gardens - A Red Carnation Hotel
They upgraded us to a suite free of charge and the staff couldn't do enough for us. It isn't a cheap hotel as it cost us over £1000 for 3 nights so it seems a bit much to have to pay for breakfast on top of the cost of the room. Having said that, we will probably stay again.
A lovely place to stay
This hotel ticks all the boxes, the staff just cant do enough for you, the breakfast was lovely, we had a package which included afternoon tea ( very enjoyable) and a bottle of champagne ( yum yum).
Our room was a little on the small size but had expected that from reading other reviews, but perfect in all other respects, the bed was comfy and even though we were in the front of the hotel we had no bother with street noise. Would def recommend and stay again.