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55% would recommend it to a friend
Do not use this hotel!
Dreadful - booked through Laterooms as it appeared to have good reviews and was very reasonable.
Explained it would be a late arrival, but also tried to call to confirm this late arrival (no-one answered). Arrived around 9pm to be told we needed to confirm prior to arrival (even though we had a booking confirmation and reference), so no room was available.
After much debate, was told by the reception staff that we could 'share' the attic room (male & female business colleague).
Female colleague, therefore, had to find alternative accommodation at a different hotel upon her arrival. No restaurant dining available. Could have room service as long as it had rice with it (probably out of a packet).
We will never use this hotel again - appalling. Try the youth hostel if you want an economical stay - much better!
Dirty, old decor in corridors.
Torn wallpaper and ripped carpets. Not 24 hour room service as stated. No fruit basket as stated. Nice balcony.
Good value for money.
One dodgy electrical socket which didn't work. Got upgraded to an executive room when we arrived for the same price which was a nice surprise and we had a balcony. Still quite a small room though considering. Presented for nicely.
Very nice breakfast with loads of choice. Television was in a strange place had to look to your far right whilst in bed. Would rate it more a 3* than 4.
Not a 4* hotel
Perfectly fine but this is a 3* hotel - don't be fooled by the grand reception.
I have stayed before and would again.
The staff at this hotel are excellent. My only comment is about
the room, which was a little tired looking and in need of some TLC. Having stayed on a previous occasion I know there are nicer rooms. Very good location, very quiet with an excellent breakfast.
Do Not Stay Here
Unless you enjoy shoebox sized rooms and terribly rude staff, stay somewhere else.
london theater weekend
Fab Location. Shame it didn't sell alcohol. Room was lovely and very helpfull staff. Would recommend it Time and time again.
Nearly very good.
A great room, in a great building in a great place.
Just a few odd things not quite finished right. The tap plumbed in to the sink was the wrong sort so it could never operate the integral plug, ( room 308) there were no bbc or itv channels, radio ot tv available on the TV, the corridors carpers need replacing. Not bad at all, just not quite there.
would never stay here again
A noisy small executive room in basement with mouse of underground and generator outside window.
Bloodstain towel, tiny bathroom and a quilt smaller than bed. A kettle that didn't stretch to plug. This is not a 4 star hotel and would not stay here again!!!
A very pleasant, quiet and comfortable hotel conveniently located although a little dated.
Staff were very nice and helpful.