Reviews - Radisson Blu Edwardian Grafton Hotel


130 Tottenham Court Road, London, W1T 5AY

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (71)

79% would recommend it to a friend


Customer service


Food quality

Room quality


  • Glenys Q

  • April 2015

Great customer service

Nice hotel, great customer service and good breakfast.

My only issue was noise as I was staying there overnight before an exam - the first room I was placed in had a noisy bathroom pipe and they swiftly moved me to another available room which was relatively quieter however still noisy as the hotel is located on Tottenham court road which is a very busy main road opposite UCH hospital/A&E.

  • Mark S

  • April 2015

Small Bathroom

Bathroom ridiculously small.

Bed very firm.

  • Michelle M

  • March 2015

Worst single room ever

Even thought the room was a single, I have never stayed in more cramped arrangements at a rated hotel chain.

Nowhere on the website for booking does it indicate the minute nature of the room, and certainly no photos indicating this nature of room.

The decor was tired, the soap dispensers blocked and more.

On the plus side the morning waiting staff were attentive and offered me coffee in a takeaway cup when it was obvious I was in a hurry which was much appreciated

  • Michael B

  • March 2015

Great Stay

Hotel staff couldn't do enough for you.

Gave us some good advice on the local area and places to eat and drink. Room was much bigger than any I have stayed in before in London in the same price bracket. I will stay again at this hotel.

  • Opal G

  • March 2015

House Service

I am mostly satisfied with the service provided at this hotel, mainly the room service.

Very clean room and eco friendly, the way I like it. It's near a hospital so I heard the ambulances during the night, but I had ear plugs in which helped and it didn't bother me.

  • John Montgomery

  • February 2015


Very nice hotels I have stayed in a few now and standards are always good.

  • A Down

  • February 2015

Radisson Blu Edwardian Grafton Hotel

Perfect location for west end.

  • Ben Hatherley

  • February 2015

wonderful stay, great location, friendly staff.

would highly recommend this hotel to anyone

  • Dean S

  • January 2015

Excellent hotel

Facilities excellent, staff great and the food was unbelievable.

Great location in central London too.

  • Kevin G

  • January 2015

The room was spot on for our short stay

The bed was a good size in a good size room very comfortable,this was highlighted by our stay the following night when we stayed in an other Radisson Blu just a bit closer to the Shaftesbury theatre.

the bed was so small we asked to be moved to a twin and the room was so small you couldn't walk round the bed so we wished we had stayed in the Grafton both nights. Location was fine for shopping as long as you are ok with a ten min walk but the underground is a few yards away if you don't like walking. We didn't eat at the hotel but the price of the food appeared ok for the city. Across the road it a Sainsbury, Tesco is two doors down and M&S is close also some good restaurants. A very nice hotel.