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80% would recommend it to a friend
Ok but very noisy
A Mixed Experiance
The hotel staff were excellent.
The Room itself - inside was excellent - the chocolate brownies on arrival - genius. BUT I asked for a quiet room and was pleased to be located away from Tottenham Court Road BUT my room was located over a ally where people were talking and laughing from 4am. So totally rubbish nights sleep. Breakfast was a bit slow (didn't get any coffee) and scrambled eggs a bit sloppy for my liking.
Unfortunately when we arrived the wrong room type had been booked for us so we had to wait until a room had been cleaned and was ready.
Having said this we did have breakfast FOC as compensation. What was very disappointing was a dirty bed sheet had been left in my friend's bed including bodily hairs!. House keeping came and changed bedding as soon as they could but not at all satisfactory at midnight - so not the greatest of impressions on arrival and for our first night. Noisy room and lumpy bed too so I would not recommend this particular hotel.
All the staff were helpful and friendly.
Upgraded to include a bath which I had requested. Staff very pleasant. No complaints.
do they resell rooms you have booked and paid for ?
we were shocked to be told on arrival at the hotel that we know longer had a room (which we had booked a month before) and told that we had to move to a 'sister hotel' which was in mayfair - it took us 35 minutes to get there in the taxi - it was not the area we wanted to stay in - not a very nice hotel - it was horribly noisy - and nobody gave us an appropriate reason for the change - there was a huge lack of respect in this whole process - when arriving at a booked hotel on a evening you do not expect or want to engage in any argument, which might have got us some better conditions - you just expect to get the room you have booked and paid for - is this normal practice for Radisson hotels .
Great location easy to get to from Euston and on tube.
Very reasonably priced
good quality room at a reasonable price
Lovely hotel, excellent staff
First time staying at this hotel and I definitely hope to return soon.
Lovely room (delux) excellent staff and service. Clean room, comfortable firm bed and pillows, the chicken Kiev wasn't the best I've ha but it was ok.
Practical and Comfortable
Really enjoyed staying at the Radisson Blu Edwardian Grafton Hotel.
Its location is very practical, a 30 second walk to Warren Street Tube, or a further 5-7 minute walk to Euston Station. Felt safe walking about the hotel and even had a Tesco, Sainsburys and McDonalds within 2mins from main entrance. Great location to be central yet avoids the busy /rushing atmosphere.
Certainly recommend - wonderful relaxing visit - will return Thank you
Very impressed - Thankyou for upgrading us - lovely room - one disappointment was we missed Breakfast on our first morning as the Bedroom leaflet hadn't been updated ( according to receptionist )and the week morning times were half an hour later than the updated version