Reviews - Radisson Blu Edwardian Grafton Hotel


130 Tottenham Court Road, London, W1T 5AY

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (70)

77% would recommend it to a friend


Customer service


Food quality

Room quality


  • Sharon S

  • May 2015

Good location but not in your above the pub.

Good location being right next to Warren St Underground Station.

However our room was located on the side directly above a pub which was very noisy when customers were leaving or as we experienced, shouting abusive language at 4am. This was a problem as the Air Con wasn't effective so we needed to keep the window open for comfort. Room otherwise was comfortable, good sized bed though quite firm. Bathroom was good though the bath was high to climb in and out of for myself with reduced mobility. Breakfast was varied and substantial although the cooked items were not hot enough for us. Decor and cleanliness throughout was very good. Value for money was quite good and I would stay here again though would not wish to be in the same area of the hotel.

  • Glenys Q

  • April 2015

Great customer service

Nice hotel, great customer service and good breakfast.

My only issue was noise as I was staying there overnight before an exam - the first room I was placed in had a noisy bathroom pipe and they swiftly moved me to another available room which was relatively quieter however still noisy as the hotel is located on Tottenham court road which is a very busy main road opposite UCH hospital/A&E.

  • Mark S

  • April 2015

Small Bathroom

Bathroom ridiculously small.

Bed very firm.

  • Michelle M

  • March 2015

Worst single room ever

Even thought the room was a single, I have never stayed in more cramped arrangements at a rated hotel chain.

Nowhere on the website for booking does it indicate the minute nature of the room, and certainly no photos indicating this nature of room.

The decor was tired, the soap dispensers blocked and more.

On the plus side the morning waiting staff were attentive and offered me coffee in a takeaway cup when it was obvious I was in a hurry which was much appreciated

  • Michael B

  • March 2015

Great Stay

Hotel staff couldn't do enough for you.

Gave us some good advice on the local area and places to eat and drink. Room was much bigger than any I have stayed in before in London in the same price bracket. I will stay again at this hotel.

  • Opal G

  • March 2015

House Service

I am mostly satisfied with the service provided at this hotel, mainly the room service.

Very clean room and eco friendly, the way I like it. It's near a hospital so I heard the ambulances during the night, but I had ear plugs in which helped and it didn't bother me.

  • John Montgomery

  • February 2015


Very nice hotels I have stayed in a few now and standards are always good.

  • A Down

  • February 2015

Radisson Blu Edwardian Grafton Hotel

Perfect location for west end.

  • Ben Hatherley

  • February 2015

wonderful stay, great location, friendly staff.

would highly recommend this hotel to anyone

  • Dean S

  • January 2015

Excellent hotel

Facilities excellent, staff great and the food was unbelievable.

Great location in central London too.