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80% would recommend it to a friend
Great room, staff, and location
We stayed here for a trip to the US Embassy - and the location really couldn't have been better.
It was only about a 10 minute walk and very enjoyable. The staff were helpful, friendly, and very efficient. The room service was delicious. The room clean and large for a family of 3. (We stayed in the "5*" Athenaeum last year for the same reason - the room was half the size of that at Doubletree and a further walk!) Very impressed - would stay again & highly recommended.
A curate's egg (good in part)
My overwhelming feeling was that I paid an awful lot, for a miniscule room and no breakfast, even for London, the pricing seemed over the top.
The bar was struggling to cope with the volume of guests, so that one drink seemed to cause a major effort, and certainly 20 minutes to take an order and finally finish the paperwork, I was getting thirsty. Having said that , a problem with the room was resolved quickly, and the guy on the door was superb, but at that price, and the problems in service (check in, bar & room cleaning), I wont be in a hurry to return.
Very nice hotel
Staff are very helpful and quick to put things right
DoubleTree by Hilton Hotel London - Marble Arch
My overall stay did not meet the standard that I was expecting...
Small family room
Room was too small to hold a double bed and a single bed.
This was advertised as a family room but would be better just as a double.
Very nice but small room
A great hotel located right on the junction of the busiest street in Europe and Hyde Park. Ideal
Warm coookies given to customers on arrival.
A very welcom gesture.
Friday night stay
Three of us stayed here.
Staff especially the door man were very friendly and nothing was too much trouble. However, the downside was that when we arrived our room was not ready and we had to wait as no one could get hold of housekeeping. This spoilt what would have been a perfect stay. Close to shops and restaurants.
Great value welcoming hotel!!
We stayed here for 1 night and on arrival were greeted at reception and although too early to get into our room were able o store our luggage, every guest gets a welcome cookie which was warm and delicious and much welcomed after our journey, we went out shopping, oxford street is less than a minutes walk, and on return were quickly checked in and directed to our room.
On arrival into the room although it being n the small side for 3 guests it was well equipped and the bed were comfortable also the bathroom was a great size and the shower was a pleasure to use!. All in all we had a great stay and apart from the thin walls (we were woken by the gentleman next door talking on his phone at 6:30am) I would have no hesitate to book here again and to recommend it to others.
Perfect location for the train, tube and wedding we were attending.
Clean, comfy room. Would definitely stay again.