86% would recommend it to a friend
Furious. Overcharged for sub standard accomm.
A three-night break in London
We were upgraded to a bigger room than booked and it was perfect for this short stay, especially the efficient air-conditioning.
There was a Kingsize bed and it was extremely comfortable. The water pressure in the bathroom was excellent. The room was at the back of the hotel and very quiet. The public areas were clean and comfortable, with adequate seating in the reception area. We would never pay 21 pounds per person for breakfast in any hotel---our basic breakfast needs are adequately catered for elsewhere. The price of food and drink in the "Scoff and Banter" bar was high---two Irish Coffees came in at 20 pounds and three pence, and this included what appeared to be a mandatory service charge. The hotel is in an ideal location for the West End. Finally, a special mention to the Concierge and the Reception Staff, who were all absolutely charming. We felt welcomed and valued as customers for our entire stay.
Really professional friendly hotel; great location to explore london.
The only downside would be the road noise which did disturb me a little
This is a nice hotel but the jewels in its crown are its staff who seem genuinely nice people and its location.
The bar staff/restaurant staff are tireless in helping.
We arrived and was offered an upgrade, which we took.
Arrived into room to discover to wasn't working and the glass table was very dusty to leave finger marks as you dragged them over the table. Albeit these items were both rectified. The following morning, breakfast (English) was on a hot plate self serve basis. Majority of the food stock had ran out, after catching the attention of a waitress she kindly went to fetch bacon and sausage, this was cold. The gratis potato had been requested for by the waitress for a while on numerous occasions but the chef wouldn't make anymore. This was prior to 9.00 am and breakfast was served until 10.30 - waitress staff were lovely but service wasn't as good as should be expected from a hotel of this star grading.
The room 618 was extremely small, poor value even allowing for the good location of the Hotel in london.
Online I was offered breakfast at a cost of £35 for my wife and I. On arrival it was offered at £24 with vouchers which I might of taken if offered when I booked, as it was we just found alternative places at much lower cost with very good quality food.
Avoid - worst nights sleep in smallest double room
Lovely staff, great location but the worst nights sleep I have ever had in a hotel.
Such a small 'double' bed, wedged in a the smallest of rooms. Would have been acceptable as a single room but not a double.
Within seconds of being in the room we received a call from reception asking if we were happy. They were clearly expecting, almost prompting a negative response and immediately offered an upgrade....with a corresponding increase in price. This came across as a deliberate, underhand tactic to squeeze even more money out of customers.
The Radisson seems to lack integrity. They appear to be so focussed on making profit they have forgotten their primary purpose - to offer customers a good nights rest. There are plenty of other hotels in London that understand this. Help the Radisson learn the lesson and avoid.
London business central
Great quality hotel in good central location.
Ideal for business traveller if staying on your own. Room sleeps one so is small but ideal for few nights
New Years eve stay
Had a great couple of nights stay in the hotel.
Room was on the small side but we'll set out.
Would have liked a dressing gown as I'm sure we had one on our last stay here..
Great central location for shopping and the theatres. Could just walk quite easily without needing the underground..
Would definitely stay again ..
Another good stay at this hotel,all the staff were friendly and helpful .