Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
73% would recommend it to a friend
Highly recommended. Lovely Hotel, very enjoyable stay
I stayed here for 3 nights 30Jun-3 Jul in order to visit Kew Gardens and RHS Hampton Court Flower Show and I thoroughly enjoyed my stay.
All of the staff I spoke to were very helpful and friendly. My room was clean, a decent size with a very comfy bed, also had a fan and a fridge which came in very handy during these exceedingly hot days (not sure if all rooms have this though). Cleaners came in every day to make bed and change towels etc. Food was also excellent, the cooked breakfast was delicious and kept me going all day, I didn't need a lunch, just an evening meal in the hotel. Overall, I would highly recommend this hotel and would certainly stay there again. Only one very small thing to mention is that the hotel is in the flight path to Heathrow so there were a lot of planes coming over during the day but not so much at night, however this didn't bother me.
very comfortable, great stay
The Master Robert Hotel
needed a room quickly
acceptable accommodation, needs upgraded TV old style tube only 4 channels
shower ok but very old looking.
Hotel Fine but Beware of the Planes
Was in a suitable room that seemed good value for the money.
My only complaint is that the noise from the planes at circa 5am was something that I was not used to and disrupted my stay. If they upgraded their sound insulation I would stay there again in a shot, but I doubt I will be using them again otherwise regretfully.
Nice, secure, but outdated
Nice hotel where I have stayed previously.
Secure and a great location, ideal for the airport. Rooms are basic but getting very out of date in their facilities. The tub is very high, you need to be a mountain climber to get in one. My room was overly hot and I had to turm on air conditioning. The hot water pipes run along the wall just under the head of the bed and are hot at all times. Not very senior citizen oriented. Breakfast was well cooked and tasty with plenty of choice but please get better sausages that are not like cardboard.
All I needed was a place to lay my head after a busy day.
The room was huge, clean, the water was hot and the towels fluffy. The staff could not have been more helpful or friendly.
needs updating urgently below standard
NOT a Great stay.
cheap enough but so was the standards.
no heating , as it didn't work. could not get the TV to work
cracked hand basin
Cold and very weak shower
customer service below standard not a smile in town
Breakfast looked ok but was also cold. very low on staff as I had to look around to find somebody each time I needed anything!
Cheap and friendly, but, outdated, and dirty
The reception was friendly, however it is brought to your attention that you need to pay to park over straight away.
(must be one of the few hotels that charge extra to park your car overnight, not sure what other options you have?)
I was given a twin room at the far end of the hotel, which is not connected to the main building(more like converted flats) The room size was big and spacious however, it did smell of cold meats?. It was also let down by the very old, stained carpets, and outdated decor. The tv was tiny. In fact, I didn't know the old cathode tube tv's still existed. Big bathroom with shower in bath. Again outdated, and wasn't particularly clean. I had breakfast, which was ok. typical fry-up, already prepared eggs, etc... My first night was relatively quiet, but on the 2nd I quickly realized that I was directly under Heathrow flight path. There was almost zero sound insulation from the single pane windows. Would I stay there again. I don't think so. It really felt dirty with the stained carpets and having to pay extra for parking put me off too, not to mention sleeping under the flight path.
room was ok, quite reasonable for london, could do with bigger tv, and planes overhead very noisy.