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Reviews - London Hilton on Park Lane

5

22 Park Lane, London, W1K 1BE

Price From 639.16 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (3)

67% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • Nicola D

  • November 2015

Second time love it!!!

Thus is the second time we have stayed at the hotel great location for the theatre bars and clubs and a short walk or taxi ride to the shop.

  • Matthew Peacock

  • December 2014

Perfect Weekend

Customer Service was second to none, they could not of done more for my wife and I.

Highly recommended.

Response from hotel

Dear Mr. Peacock,

Thank you for your recent review.

I am thrilled to read that you have had an excellent stay here with us, and a perfect weekend.

Thank you very much once again, and I look forward to having you back with us in the future.

Yours sincerely,

David Gerrard,

Guest Services Manager

  • B Riaz

  • July 2014

Noisy

Noise from neighbour room was quite high and disturb us at night

Response from hotel

Dear B Riaz,

Thank you very much for your recent stay and review.

I must sincerely apologise that your sleep has been disturbed by the actions of another guest. A quiet night's sleep is essential to an enjoyable stay, and I will be raising your comments with the appropriate team so that we may make improvements where possible in this regard. We do have security on the floors monitoring noise levels, however it is clear in this case that you were disturbed and I must apologise again for this.

Thank you for your review, and I do hope to have you with us again in the future.

Yours sincerely,

David Gerrard,

Guest Services Manager