Reviews - Best Western Palm Hotel


64 -76 Hendon Way Cricklewood, London, NW2 2NL

Price From 140.77 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (29)

97% would recommend it to a friend


Customer service


Food quality

Room quality


  • Z Hussain

  • January 2016

Best wester palm hotel everything the way it should be.

From the moment you enter to the moment you keave everything is perfect.

The staff very very helpfull and do their best to help in any way they can. Will defo go back

  • C Ng'oma

  • December 2015

Great value for money

Having visited a great Western just outside pontefract, I was very happy to try another of there hotels.

The hotel was of a good quality, possibly a low 4. The room was as expected for a standard double. My main complaint is although the room was nice, it was facing a very noisy main road and yet, one window didn't seal correctly.

The service was average. The receptionist was friendly. However, when I asked for an iron, I was sent a broken iron that might be the worst iron I've ever used. Missing buttons and very unstable.

The location of the hotel is okay, but much further away from a give station than I would have liked.

All in all, a less than enjoyable return to a great Western hotel.

  • Scott H

  • July 2015

Best Western Palm Hotel

Excellent breakfast great modern loft room.

Clean, good service.

  • Sandy S

  • July 2015

Best Western Palm Hotel

Excellent hotel

  • Mel Edwards

  • July 2015

Best Western Palm Hotel

Lovely room, excellent customer service, would definitely recommend.



  • April 2015

Business Trip

We were very happy with the room and thought the hotel was good value for money.

However unfortunately there was no hot water for showers in the morning.

  • a bailey

  • March 2015

Ideal weekend break

Hotel look modern inside all the staff are helpful.

My wife locked us out of the room safe and staff where their to help in minutes. Cost about £6 to get to nearest underground by taxi.

  • Colleen F

  • February 2015

Best Western Palm Hotel

Although there were a couple of issues during our stay at the Palm Hotel, I am pleased to add that the Operations Director dealt with these and resolved them to my satisfaction.

We had a very spacious triple room with good facilities. The hotel was accessible and ideal for our short stay in London.


  • February 2015


We had a good one-night stay; staff friendly and helpful

  • Ross J

  • February 2015

Excellent Value

Excellent Value - Staff, room & food all first class.