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69% would recommend it to a friend
The first thing I noticed on entering the room was a fousty smell.
Getting into bed I became aware of the smell of urine. As the night progressed it got worse. The sheets, pillow and duvet seemed to have the same disagreeable odour. I complained and the sheets were changed for freshly laundered ones, but unfortunately the odour came back. I can only believe that some previous guest had wet the bed and saturated the mattress, as obviously clean sheets soon reeked. I complained again and from then on the bed was fine. they may have changed the mattress.
Apart from that, the room was spotlessly cleaned, as was the tiny bathroom. I only scored it 1 because of the bed experience. The shower head had a constant drip, and the cleaning staff tightened the taps so hard I could open them only with great difficulty, heaven knows how someone with arthritis would fare. A plumber could sort the problem in twenty minutes (and charge for two hours), a competent diy-er in thirty minutes. Hot water was frequently scalding, hot enough to make tea. Young kids beware. Staff were helpful and friendly. Breakfast was excellent, fast and efficient service, large choice, and in any proportions requested. One last point, the carpet on the bottom two steps was worn into a hole, and could contribute to a fall by the unwary, the elderly, or inebriates if not attended to with alacrity. Has the makings of a good hotel, as its faults can be easily and cheaply rectified. Would I stay there again. Yes, but only if the problems are dealt with.
No frills accommodation in Central London
Quiet, convenient, clean and great value.
As an occasional stop over in Central London after a late night outing this is unbeatable value. We had no great expectation having read other reviews but were pleasantly surprised by the cleanliness and comfort of our room. The decor is dated for sure but revel in its kitsch. Breakfast was freshly cooked and staff went out of their way to meet exacting culinary requirement of my better half.
The hotel was neat and clean, with a very homely quality.
Small but neat
As a single room it was small but had everything I needed.
Location was great for Euston and Bloomsbury area. Huge window was draughty and could be a problem in winter months. Staff were efficient and friendly
Small room seen better days.
Quite noisy with a window open, necessary due to the radiator being on full blast. Quite old fashioned room but friendly staff.
Brilliant no complaints so handy for euston would stay there again
Not nice hotel
Not a good hotel would not stay there again but a good location.
Very unfriendly later night receptionist
Great value for central London accommodation.
Breakfast was only so so, should have been served hot and toast was just warmed bread.
Cheap Easy to Access London Hotel
Title says it all....Close to Kings Cross and Tube, Room was old and tired, stayed in room 7, but bed was excellent.
Few things to feedback...lock on door was very insecure, the chairs in the room were very shabby, would cost like £20 to replace, the kettle is on the desk but there is no power socket within reach, maybe a extension plug. TBH it was exactly what I expected for £90 per night in London.... I would like to say however the breakfast was VERY good, the staff were great and the breakfast made the stay. I'd go back and stay just for that.
excellent customer service