This star rating is the opinion of the property owner only. A Self-Rated hotel has not been assessed by the AA or Visit Britain, whose official star ratings we use across LateRooms.com.
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Holiday Inn Express LONDON - CROYDON

3 Self rated

1 Priddy'S Yard,Off Frith Road, London, CR0 1TS

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About the hotel

Enjoy handy links to Gatwick Airport and central London at the high-rise Holiday Inn Express London-Croydon hotel. Located in Croydon town centre, just 16 minutes from London Victoria , 16 minutes from London Bridge and 14 minutes from Gatwick Airport by Train, you are within easy reach of everything London has to offer. .

Once in London you are within a short walking distance of key landmarks including the world famous Buckingham Palace , Madame Tussauds , the London Eye , and the Houses of Parliament in Westminster . Our modern and spacious bedrooms are designed to make your stay both comfortable and enjoyable. Kick start your day with our all inclusive breakfast in our breakfast lounge. Relax in our spacious lounge with a glass of wine from the bar whilst using our free Wi-Fi to keep in contact with work, friends and relatives. With major corporate and government offices within walking distance of the hotel, the Holiday Inn Express is an ideal base for the discerning business and leisure traveller. Why not visit Wimbledon - the home of UK Tennis, which is a convenient 20 minutes tram journey from the hotel. The high street is on our doorstep which is perfect for shopping and with several restaurants serving international cuisine including Italian, Chinese, Spanish Tapas and Indian is the ideal place to dine.

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Room Availability

Showing Thursday 11 February 2016 to Friday 12 February 2016

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Facilities Show/hide

Main
Disabled Facilities
Parking
Car parking available onsite
Leisure
Golf 18 Hole , Tennis Courts
In room facilities
Safety Deposit Box
Business
Wi-Fi Available In Public Areas
Other
Public Air Conditioning

Useful Info Show/hide

Check-in
From 14:00 hours
Check-out
Until 11:00 hours
Important information
17/10/2013 to 31/10/2020 - The credit card used to book the room must be presented upon check-in at the hotel. For all cash payments personal ID must be presented upon check-in at the hotel. The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets
Pets are not allowed

Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (26)

77% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • C Lawthom

  • November 2015

Although we waited an hour after breakfast started in order to beat the rush it was like a cattle market at breakfast there was no organisation the toast was either dramatically undercooked or burned there was no bacon and the rest if the food was cold.

Even though there was at least an hour and a half left before breakfast was over the quality of the food was shocking. So much so that although I had opted to pay or 2 breakfasts during our stay we had to buy a breakfast outside the hotel before our journey home. The final straw came when I asked the desk attendant directions to the nearest car park I was told the I could park right next to the hotel for a daily fee of 15.00. As I was running late for a meeting I opted for the attendants advice. When he showed me the parking bay it was the pavement outside the hotel for 15.00. Would I recommend this hotel .........NO

Dear C Lawthom,

Thank you for writing a review about your recent stay with us. We are hospitality professionals who pride ourselves on delivering world class customer service and it is our regret that we failed to deliver an exemplary performance in this context. It is regrettable that you were let down by the poor breakfast service. Please accept my sincere apologies for any inconvenience this issue may have caused you. We appreciate your feedback as this is our best resource for improving guest services.

I value you as our guest and hope you will continue to choose IHG for your future travel needs.

Sincerely,

Lera,

IHG Care

  • katie d

  • October 2015

Beware of this place, single female travellers!

I arrived at 8pm on a very dark night.

I asked about parking to be told there were no spaces, when there were clearly 3 obviously available. I repeated this request asking specifically about the spaces that were clearly available. I was informed that they were reserved and had i reserved one i could have had one (for £15). I asked where the space's occupants were and was told that the spaces were just 'reserved'. I instead was given a very poor quality map for a multistory carpark some distance away and told to park there and 'there was nothing they could do'. I parked there and walked back in the dark, alone, down many poorly lit streets occupied by all sorts of gangs. So in my opinion (and everyone else who i have told about this treatment), i was put 'at risk' due to the chauvinist attitude of the evening reception staff, who incidentally, were all male. Therefore, single female travellers, use this hotel at your peril as i will not be visiting there again. I hope those responsible reception staff feel suitably ashamed and embarrassed at this review- they know who they are.

Dear Katie D,

We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are truly sorry for the inconvenience the parking situation may have caused you and for falling short of your expectations with the type of service received. It is certainly not our intent to inconvenience our valued guests like you, nor something that we take this lightly. Rest assured that these concerns will be looked into in order to avoid similar inconvenience in the future.

Thank you for staying with us and we hope that we can better serve you next time.

Sincerely,

Divina,

IHG Care

See all guest reviews