"Reasonably comfortable and clean room. View from window not great, but it was a quiet room with little or no noise from trains or traffic.Co..."
"For a single room it was just perfect. It contained everything you would need for a single room. The toilet/shower facility was clean and di..."
"Clean & comfortable, friendly staff, a bit of a squeeze around the breakfast area only a problem when busy. Would benefit from having tea &..."
"Nice clean hotel. Very good customer service. We would stay here again...."
"The Nayland was a nice hotel, a 5 minute walk to Hyde park, the room was simple but does the job and there is car parking outside the hotel..."
About the hotel
The Nayland Hotel, just a minute's walk from Hyde Park, underwent to a complete refurbishment in 2011 and is the ideal starting point for all your business or leisure needs in London. Relax in the bar after your meetings or a night in the theatre and let the attentive staff cater to your needs. The Nayland hotel offers a bar and en suite rooms in the heart of Central London.
Paddington's rail and Tube stations are within a 5-minute walk. Accommodation is 3star, and each room has satellite TV, a safe and a radio. There is limited free parking on site (reservation is needed). The Heathrow Express rail service at Paddington is within easy reach, offering a transfer to Heathrow Airport in just 20 minutes. London West End, and a range of theatres and shops can be reached in around 10 minutes’ walk. We would like to inform you that we have replaced the hotel lift to a brand new automatic OTIS lift of the latest technology, as one of our plans to upgrade our services.
- Hotel Non-Smoking Throughout , 24 Hour Reception , Safety Deposit Box , Telephone In Each Room , Wake Up Call Available
- Wi-Fi Available , Wi-Fi Available In Public Areas , Wi-Fi Available In Rooms
- In Room Entertainment
- TV , Satellite TV
Useful Info Show/hide
- From 14:00 hours
- Until 11:00 hours
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
47% would recommend it to a friend
Rude Manager & Really Bad Service
My bed was lop sided, the shower pressure was really low.
I told the manager, who told me there weren't any other rooms, which was fine. He then asked me what they should do for me in terms of compensation. I said asked what's the standard procedure in theses situation, to which he replied "nothing". I then asked about a discount or another stay, as I'm in London quite often, he still couldn't offer anything. I was in total shock of the lack of empathy, service level and professionalism, it was disgusting.
My impressions of the Nayland Hotel, Paddington
Reasonably comfortable and clean room.
View from window not great, but it was a quiet room with little or no noise from trains or traffic.Continental breakfast was adequate, a little more than basic. The presence of a lift made life with luggage easy.