- 41 guest reviews
"Costumer service was very good The Lodge Hotel was okay ,food was fine and very good location for transport and shops ...."
"I booked this hotel primarily because it was cheap and near the train station. I did my usual trick of not reading the reviews until after I..."
"Very friendly and welcoming and great location. I will definitely stay here again...."
"The accommodation was pleasant staff were friendly and helpful, room was suitable for what we wanted. Breakfast was basic but overall good v..."
"I found the management to be very helpful, friendly and welcoming and the room to be clean and tidy. It was unfortunate that it was beside t..."
About the hotel
The Crystal Lodge Hotel is a well established hotel in Thornton Heath only 7 minutes away from the center of Croydon. Being very close to the high street means you are never far away from a variety of shops and restaurants, some of the bigger brands include Tesco, M&S, Matalan, John Lewis, TKMAX, Next, PC world. .
. . , pubs and Night Clubs. We are a very well presented Bed & Breakfast Hotel that has been welcoming guests for the last 15 years. As a small Bed & Breakfast we offer a warm welcome to all our guests, providing all what you need to feel that you are coming from home to home. As we have Rooms with Garden view with nice seating area to enjoy the good weather having a glass of wine also you could enjoy making BBQs, as we have some rooms with direct access to the garden. We have a very friendly Lounge room, fully equipped kitchen to use, and well presented Garden. Continental Breakfast is served from 7. 30am - 9. 30am.
- Hotel services
- 24 Hour Reception , Limited Hours Room Service , Concierge , Laundry/Valet Service , Wake Up Call Available
- Family friendly
- Cots available
- Parking (charges may apply)
- Car parking available onsite , Airport Shuttle
- Wi-Fi Available , In-room Broadband , Wi-Fi Available In Public Areas , Wi-Fi Available In Rooms , Secretary Service , Translation Service
- In room entertainment
- TV , [Channels] News , [Channels] Music , [Channels] Childrens
- Smoking allowed in public areas
- In room facilities
- Tea/Coffee making facilities in each room , Hairdryer in each room , Iron And Board In Each Room
- Porter , Ground floor bedrooms
- Breakfast to go
Useful Info Show/hide
- From 13:00 hours
- Until 11:00 hours
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
51% would recommend it to a friend
The carpet was dirty,stains,and old you need to put a wooden floor. Shower needs renovation too
Costumer service was very good The Lodge Hotel was okay ,food was fine and very good location for transport and shops .
Don't be put off by the other reviews...
I booked this hotel primarily because it was cheap and near the train station.
I did my usual trick of not reading the reviews until after I'd booked and came very close to cancelling based on what I read on here and trip adviser. I'm really glad I didn't. The staff are friendly, the rooms ARE clean (sure there's a few scuff marks on the walls, but I'm not going to class that as dirty). The room was small (I booked a single bed room, but ended up in a twin), but this isn't a spa resort hotel - it's a place to rest your head at night. To the person who complained there was only a blanket and sheet on the bed - look in the wardrobe, spare pillows and a duvet. As I was in a single room, I had to use the shared bathrooms. There are two toilets and two full bathrooms. You can tell they're shared, but they were clean enough overall - you can't expect them to clean it everytime anyone goes in there. I had no issues with people up all night. I could hear the traffic, but that's because I didn't close the window and it's on a main road. The breakfast is what it says - a continental breakfast. Remember, the continent is a big place. Not everyone has croissants and pastries. Cereal, bread, hard-boiled eggs, ham, cheese, juice, coffee (yes, instant, but it's all caffeine) and tea. Sure, the ham was cheap, but look at the price of the hotel. What were people expecting. In addition, when I checked in at 7pm, they told me I was welcome to use the kitchen if I wanted to prepare an evening meal.