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This star rating is the opinion of the property owner only. A Self-Rated hotel has not been assessed by the AA or Visit Britain, whose official star ratings we use across


The Crystal Lodge Hotel

3 Self rated

49, Brigstock Road, Thornton Heath, CR77JH

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About the hotel

The Crystal Lodge Hotel is a well established hotel in Thornton Heath only 7 minutes away from the center of Croydon. Being very close to the high street means you are never far away from a variety of shops and restaurants, some of the bigger brands include Tesco, M&S, Matalan, John Lewis, TKMAX, Next, PC world. .

. . , pubs and Night Clubs. We are a very well presented Bed & Breakfast Hotel that has been welcoming guests for the last 15 years. As a small Bed & Breakfast we offer a warm welcome to all our guests, providing all what you need to feel that you are coming from home to home. As we have Rooms with Garden view with nice seating area to enjoy the good weather having a glass of wine also you could enjoy making BBQs, as we have some rooms with direct access to the garden. We have a very friendly Lounge room, fully equipped kitchen to use, and well presented Garden. Continental Breakfast is served from 7. 30am - 9. 30am.

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Room Availability

Showing Monday 30 May 2016 to Tuesday 31 May 2016

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Facilities Show/hide

Hotel services
24 Hour Reception , Limited Hours Room Service , Concierge , Laundry/Valet Service , Wake Up Call Available
Family friendly
Cots available
Parking (charges may apply)
Car parking available onsite , Airport Shuttle
Wi-Fi Available , In-room Broadband , Wi-Fi Available In Public Areas , Wi-Fi Available In Rooms , Secretary Service , Translation Service
In room entertainment
TV , [Channels] News , [Channels] Music , [Channels] Childrens
Smoking allowed in public areas
In room facilities
Tea/Coffee making facilities in each room , Hairdryer in each room , Iron And Board In Each Room
Porter , Ground floor bedrooms
Breakfast to go

Useful Info Show/hide

From 13:00 hours
Until 11:00 hours
Important information
The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets are not allowed

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (41)

51% would recommend it to a friend


Customer service


Food quality

Room quality


  • V Joseph

  • May 2016

The carpet was dirty,stains,and old you need to put a wooden floor. Shower needs renovation too

Costumer service was very good The Lodge Hotel was okay ,food was fine and very good location for transport and shops .

  • K Clarke

  • May 2016

Don't be put off by the other reviews...

I booked this hotel primarily because it was cheap and near the train station.

I did my usual trick of not reading the reviews until after I'd booked and came very close to cancelling based on what I read on here and trip adviser. I'm really glad I didn't. The staff are friendly, the rooms ARE clean (sure there's a few scuff marks on the walls, but I'm not going to class that as dirty). The room was small (I booked a single bed room, but ended up in a twin), but this isn't a spa resort hotel - it's a place to rest your head at night. To the person who complained there was only a blanket and sheet on the bed - look in the wardrobe, spare pillows and a duvet. As I was in a single room, I had to use the shared bathrooms. There are two toilets and two full bathrooms. You can tell they're shared, but they were clean enough overall - you can't expect them to clean it everytime anyone goes in there. I had no issues with people up all night. I could hear the traffic, but that's because I didn't close the window and it's on a main road. The breakfast is what it says - a continental breakfast. Remember, the continent is a big place. Not everyone has croissants and pastries. Cereal, bread, hard-boiled eggs, ham, cheese, juice, coffee (yes, instant, but it's all caffeine) and tea. Sure, the ham was cheap, but look at the price of the hotel. What were people expecting. In addition, when I checked in at 7pm, they told me I was welcome to use the kitchen if I wanted to prepare an evening meal.

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