This star rating is the opinion of the property owner only. A Self-Rated hotel has not been assessed by the AA or Visit Britain, whose official star ratings we use across

Comfotel Grn

3 Self rated

120 Shepherds Bush Road, ,, Shepherds Bush, W6 7TD

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About the hotel

The spacious rooms at Comfotel have private bathrooms and flat-screen TVs. Rooms also feature tea/coffee facilities and mini refrigerators, and ironing facilities are also provided. Hotels endeavours to deliver best quality accommodation to its customers and is quite popular with long staying guests as they get the best rates possible in the market.

Comfotel GRN Shepherds Bush serves traditional continental breakfasts daily in the bright and airy dining room. There is a great selection of international restaurants just steps away. Just a 10-minute walk from the Westfield Shopping Centre. Comfotel GRN is 5 minutes walk from Hammersmith Underground Station and minutes walk from Shepherds Bush Underground Station. Free public parking is available nearby on weekends. Public parking is possible at a location nearby (reservation is not needed but charges may apply.

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Room Availability

Showing Wednesday 10 February 2016 to Thursday 11 February 2016

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Facilities Show/hide

Hotel services
24 Hour Reception , Wake Up Call Available
Wi-Fi Available In Public Areas

Useful Info Show/hide

From 14:00 hours
Until 11:00 hours
Important information
The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets are not allowed

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (30)

67% would recommend it to a friend


Customer service


Food quality

Room quality


  • Lucy J

  • January 2016

Treat yourself......stay somewhere else!!

You get what you pay for.

This place is cheap for a reason, curtain rails hanging of the wall, wet carpet....broken windows that don't shut. It was freezing as only sheets & blankets on beds & heating was not on. One positive comment, the bathroom was clean & had hot hot mind, that you couldn't shower without getting third degree burns. Be kind to yourself.....spend a bit more money & stay somewhere else.

  • Cecile B

  • October 2015

Problems too many to list

The room were were allocated was a cramped basement room which smelt and felt damp, and had a large stain on the ceiling.

The bathroom smelt and the toilet was unflushed when we arrived. The bathroom light did not work. The attendant tried to fix this at our request, but did not succeed so he put a spare bedside lamp on the bathroom floor instead -- which was very dim and not entirely safe. The mattress was of very poor quality and the divan base was buckled. The walls were so thin that we could hear our neighbour snore. Breakfast tables were not wiped after every occupant, and the beans on toast we had were barely lukewarm. We couldn't wait to leave. Nothing was as advertised on the website, and the positive reviews must be out of date: we saw no sign of the welcoming couple reviewers spoke of. For the rate we paid, I really expected much better than this.

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