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This star rating is the opinion of the property owner only. A Self-Rated hotel has not been assessed by the AA or Visit Britain, whose official star ratings we use across


The Marble Arch London by Montcalm

5 Self rated

31 Great Cumberland Place London, London, W1H 7TA

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About the hotel

Discover the flawless hospitality of the City at The Montcalm London Townhouse. Sleek, chic and fresh, the hotel accents luxurious comfort and creates an ambience of simple luxury to reflect the elegance and charm of the city. All bedrooms are tastefully designed with stylish en-suite bathrooms and rain showers, accented with luxury toiletries.

Standard room features include LCD flat-screen televisions, complimentary broadband Internet access, telephone with voicemail and a selection of international satellite television channels. Spacious and thoughtfully furnished , the hotel elegant suites are designed with a warm blend of elegance and comfort to make your stay an experience you'll always remember. For those seeking a luxury spa experience, The Montcalm London Townhouse Wellness Centre is the perfect place to soothe, restore and enhance your well-being. Welcoming and tranquil, the spa’s luxuriously appointed treatment rooms have been carefully designed to promote a sense of pampering and wellness to compliment your experience

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Room Availability

Showing Friday 29 July 2016 to Saturday 30 July 2016

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Facilities Show/hide

Hotel Non-Smoking Throughout
In room facilities
Air conditioning in rooms , Safety Deposit Box , Tea/Coffee making facilities in each room , Hairdryer in each room , Iron And Board In Each Room , Telephone In Each Room
Hotel services
24 Hour Reception , 24 Hour Room Service , Limited room service for hot food , Concierge , Wake Up Call Available , Currency Exchange
Family friendly
Cots available
Wi-Fi Available , In-room Broadband , In-room Modem Hook up , Wi-Fi Available In Public Areas , Business Centre
Restaurant , Bar , Breakfast to go
In room entertainment
TV , Satellite TV , [Channels] News , [Channels] Sky Sports , [Channels] Movies (Free) , [Channels] Movies (Pay Per View) , [Channels] Music , [Channels] Childrens , Radio
Doctor on call , Porter , Lift to all floors , Public Air Conditioning
Parking (charges may apply)
Car Parking Available Offsite

Useful Info Show/hide

From 14:00 hours
Until 12:00 hours
Important information
31/07/2014 to 31/12/2020 - Please note that all guests checking – in must provide valid ID. Guest booking Advance Purchase/ Non Refundable offer must present the same card at the time of Check-In The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets are not allowed

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (5)

80% would recommend it to a friend


Customer service

Food quality

Room quality


  • Christopher H

  • April 2016

The Marble Arch London by Montcalm

Broken tile in the bathroom and two little tiles fallen off.

Toilet did not flush properly, maintenance work required in room 111.


  • December 2015

Not the true Montcalm hotel experience

No idea when they did the conversion from house to hotel annexe, but the rooms are already looking a little tired.

Our ground-floor room was also noisy (we were warned at check-in but still given the room....) and it looked out onto a pile of rubbish on the pavement. The first thing we did was ask for the non-functioning fridge to be replaced (carried out efficiently but why necessary?). After that we dusted the room, which was not clean. In the bathroom there was inadequate light, mainly I believe because the tiles were all black; many more spots are needed. The room maid came around and we had no idea what she was asking us because she spoke no English - must be hard to get the staff. The breakfast was fine unless you ordered cooked - cold fried eggs and raw sausages don't really appeal. Not at all the Montcalm main hotel experience. On a positive note, the front desk staff were friendly and efficient, but for over £200 a night you would expect that. Not bad, just not what we expected. If you want to go with Montcalm, make sure you are in the main hotel over the road.

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