Reviews - The Old Palace Lodge


Church Street, Dunstable, LU5 4RT

Price From 139.95 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (28)

82% would recommend it to a friend


Customer service


Food quality

Room quality


  • Caroline S

  • August 2014

Family evening out.

Room size was ideal for the two teenagers and one mum.

The staff were very helpful and polite. Breakfast was delicious and the waiter and waitress were great.

  • W Marshall

  • July 2014

Very disappointing, not 4 star in my book.

No-one else in the restaurant which speaks volumes. Room clean but small and nothing special

  • sandra m

  • June 2014

Excellent Value

try and stay here when in Dunstable but is often fully booked and can understand why.

Great location, rooms always clean and food is really good

  • Anna B

  • June 2014

Good value and close to whipsnade zoo

Great hotel and quality of exec double room very good.

Would have liked more vegetarian options on evening menus, but otherwise ticked all the boxes.

  • D Bradford

  • May 2014

Nice clean hotel

Everything was great but they need a new chef and menu, I would have also expected an offering of real ale at the bar.

  • Jo C

  • May 2014

A great stop over.

The hotel is in a good location close to the motorway.

There is plenty of parking in the private grounds. An attractive building with lots of character. Our bedroom was large with a huge, very comfortable bed and a good bathroom with a large bath. Staff were friendly and very helpful. The hotel was busy but despite this we were made to feel very welcome . We had to leave early so did not have an opportunity to sample the breakfast but we certainly will next time we stay.


  • April 2014

Pleasantly surprised

  • Jamie E

  • October 2013

Very nice hotel, only shame was the so called 24 hour room service.

I stayed there as a little treat for me and my partner to relax for a night away from kids.

Was greater well and room quality and finishing was great.

I stayed in the executive suite.

The bed was massive and gave us both a good nights sleep, the tv and radio was good. Nice modern feel.

Only down point was I went to ring for room service at around mid night to which I found my room telephone didn't work. I then used my mobile to contact the hotel and tried placing an order off the clearly labelled 24 hour menu. To which I got a reply of the chef has gone home I can only do you a sandwich or lasagne as he's left nothing else for me.

I understand they may not want to pay a chef for 24 hours but don't offer a menu offering hot food if you can't provide.

But breakfast in bed in the morning was nice, the room service people were very polite.

Overall a good night stay just wouldn't get your hopes up over room service menu.