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97% would recommend it to a friend
An ordinary building from the outside set in a quiet suburban leafy area.
A hotel showing it's age but made up by the friendly, supportive staff and clean room with excellent facilities. Good food presented well with attentive staff. Well stocked bar with knowledgable staff. Surprised to see 24hr room service and a small but good leisure centre.
Nice Hotel close to the station
The Hotel suited our needs.
We stayed here for 4 nights. It's great to have it quite close to the station (though situated in a quiet side street). And it is also close to as well the waterline, at least if you know the way, as to the restaurants. To the pier it takes a little more time to walk. The room was nice. Pool, sauna, steam bath and whirlpool are a good extra for rainy days. There could be a few modernisation here and there but on the other hand it`s a good price (for UK price level) now.
Lovely place to stay,very clean and the staff were extremely welcoming and helpful.
Very clean and the staff were extremely helpful.
Very homely hotel indeed!!
I'm very happy with my stay in elstead.
The location of the hotel is good---just less than 10 mins walk from train station and town centre just 15 mins walk. The room and the leisure facilities are clean and workable. Staff are very friendly and helpful.Very good value for money and definitely will go back next time.
Polite staff but hotel tired and overpriced
Good size clean room for 2 adults and 1 teenager.
Good leisure facilities
Really lovely stay Staff were very friendly Food was the best Brekki was excellent Hotel was a bit creaky but made us laugh.
It was nice if you didn't want to go out you could sit in quiet room and read or television room with lovely conservatory which was double glazed so no draughts. Lovely swimming pool. Great base for a family holiday, or weekend.
Pub snacks very good... Try the hot chocolate . Only thought would be was would prefer 11 am checkout
Brighten up reception desk a bit .
Excellent value and a great nights sleep
This hotel was excellent value for money and one of the best we have stayed at whilst visiting Bournemouth and we look forward to staying here again...Many thanks also to all the staff who were all very friendly and helpful...1st Class!
Superb hotel clean friendly good value
Room service and food brilliant