72% would recommend it to a friend
Room and service great food so so
I have stayed at this hotel twice and found that the rooms and service are second to none but the food, whilst sounding good on the menu, is distinctly average.
Had a nice stay.
The staff were really helpful and friendy
Good room, bad bits.
After booking in, the room was good, very spacious just what we needed as we were At a wedding function, after checking in we went to the desk and asked how much breakfast would be and got told £15 each even though online it's cheaper.
The wifi didn't work in the room, it disconnected when we got round the corner away from reception. The facilities were good with an iron and ironing board etc & drinks being very pricey, about £4 for a pint is very expensive in my eyes. Other than the faults, the customer service and room were good value for money.
It was as I expected
Good hotel, pleasant staff, all nice and clean and tidy.
I booked the room on-line, a couple of my colleagues also book a room's but for a lesser price they also got complimentary breakfast, when I questioned this and asked for a breakfast for myself the answer I got was you can if you pay or cancel your booking.
the outcome is a very poor customer service & me, my colleagues and our company won't be using your facilities again
Nice room with good standard of facilities and comfort
our Christmas shopping trip
My sister and I come up to Widnes each year at the beginning of December.
We enjoy the stay in the Everglades and have stayed there for 3 years now. The hotel is very good and central for Manchester and Liverpool