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82% would recommend it to a friend
Hotel is convenient, comfortable and clean with a good restaurant giving 20% discount for guests.
Staff are helpful. I would stay here again.
Stayed 1 night with my husband on the 16.4.15.
The room was clean and modern but having stayed in a lot of hotels the bed is small but comfortable. Friendly welcome and exit. The beer garden is lovely right by the Thames but they could make the beer garden better still with parasols etc. We were in room 305 and at 4.15 a.m. We woken up by loud music and talking in the room below us. I rang reception and the problem was dealt with promptly. The hotel was rather noisy with creaky floors and doors etc. so it wasn't the most peaceful nights sleep. I had emailed the hotel a few days before to ask about having a balcony room but I didn't receive a reply. Overall (apart from selfish guests) the hotel is in a nice location, has a nice restaurant and represents good value.
Excellent standard of accommodation.
Superb Location. I would stay there again. Thankyou to the staff for looking after me.
Another good experience at the Thames Riv.
Disappointed with the small single room.
Have stayed in a much bigger single before.
I stayed in one of the club rooms with the balcony overlooking the river and it was lovely.
We were greeted by the night receptionist, he was really friendly and made us feel welcome laughing and joking. The bed was very comfortable we didn't want to move in the morning. The full English was excellent just what we needed after an excellent stay. The room was spacious and the bathroom was very clean would definitely recommend to any couple fancying a night away, not to far away from town and I got an excellent price when booked threw laterooms, can't wait to book another!
A comfortable and friendly hotel.
Excellent value for money.
Great food, hotel and setting however service and attitude of staff needs improvement - fed back to management
Well situated hotel
We were advised by e-mail that an Xmas Party night would be on so I requested a quiet room, which we were allocated.
Insufficient towels/toiletries/tea & milk etc for two. Room too hot with no means of controlling temperature. Did not eat so cannot comment on food.