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Reviews - BEST WESTERN PLUS Stoke on Trent Moat House

4AA Assessed Hotel Ratings explained
Etruria Hall, Festival Way, Etruria, Stoke-On-Trent, ST1 5BQ
The BEST WESTERN PLUS Stoke-on-Trent Moat House Hotel is a four star hotel ideally located within the heart of the Midlands, a short drive from both junctions 15 and 16 of the M6 (and 10 minutes from Stoke itself), within easy reach of Manchester, Nottingham East Midlands and Birmingham Airports. That's great news for anyone who's jetting off on their jollies or returning from a distant getaway. Of course, a number of local attractions such as Alton Towers and natural beauty spots in the Peak District make the hotel every bit as convenient and attractive for 'stay-cations' too! Purpose-built to include the facilities you'd expect in a modern hotel, the BEST WESTERN PLUS Stoke-on-Trent Moat House Hotel boasts full leisure facilities (indoor heated pool and air conditioned Gymnasium) to compliment the comfort in all of the bedrooms... as well as the atmosphere in our Viva Bar and Brasserie which both offer something to tempt every taste!
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Overall score Guest rating scores since March 2013 Customer recommendation
Guest Reviews Based on 74 reviews
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89% recommended this accommodation to a friend 90% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Lovely hotel
This hotel is excellent; great value for money and wonderful customer service.
Rooms comfortable and to a high standard. I've stayed in many Hilton Hotels and this is on parr with them if not better!!
Stylish and modern with good levels of cleanliness and wonderful staff. Would recommend this hotel

Reviewed by
M Howarth

From UK
Who stayed in May 2013

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Highly recommended
We were a group of 10 ages from 15 to 55. We stayed here as we were visiting Alton Towers. The hotel offered a very high quality of accommodation, all of the staff were really great and made our stay most enjoyable and relaxing. Our room/suite was super,very clean and very comfortable bed. We ate in bar, very nice. Will definitely be going back at some point. Thankyou

Reviewed by
rachel jones

From Lincoln, England
Who stayed in April 2013

Mixed group

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leisure weekend
everything was fine,from the moment of booking in to the moment we booked out. all the staff were so friendly and helpful.

Reviewed by
Vince M

From Sheffield, UK
Who stayed in March 2013

Couple

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  • Family friendly

Good value for money Hotel, pleasant location, minimal noise, good surrounding facilities, room just a little on the spartan side with minimal furniture and very functional. Great Staff and room nice and clean.

Reviewed by
T Barlow

From England
Who stayed in February 2013

Travelling alone

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