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89% would recommend it to a friend
Staff were friendly and professional.
Food was good but the beer was abit pricey. Would stay again though.
The service throughout the hotel was excellent and the reception staff were very pleasant and helpful at all times.
This hotel was excellent value
rooms clean and tidy food over priced and not quite up to standard staff are friendly and helpful
Only stayed for 1 night, visiting for daughters dancing competition day after.arrived before stated check-in but no problem.given local map of area and told of surrounding shopping centres.hotel facilities great, kids enjoyed the swimming/jacuzzi pools,room facilities good.all in all a good place to stay.
The room was great and suited our needs perfectly.
We have stayed here before however our room this time was much nicer
The review to rule them all!
The hotel looks amazing as far as first impressions go I was blown away.
The staff are pleasant, talkative and very helpful. The parking is good, the food was really good, cheap and the bar has comfy seating. The night I went a ball was on downstairs and we still got good service and a good night sleep. I'd give the hotel a 9 out of 10 and I never give a 10 so 9 basically is 10, well done. ;)
The room was excellent, the only problem being that it was in the middle of Family Rooms [i.e.
double with additional bunk beds] and we were awoken at 5 a.m. by excited and noisy children in the room next door...
Beds to hard
Plenty of parking space, friendly reception, just what you would expect, great stay
The accomodation is a little tired but still the best in Stoke!
Good size clean rooms and in-site secure parking make this venue my favourite in Stoke.
The staff are all lovely and I've never had cause the complain despite staying here on a regular basis. Breakfast is fine and a good healthy selection. The only suggestion I would make are adding hot chocolate and herbal tea options to the in-room tray and also fresh brewed coffee for breakfast rather than the machine.